My discord server was flagged as "offensive" and removed from public listings without giving a clear reason why. It took me weeks to accidentally discover the cause, which was the name of a channel: #bugs-minor. Renaming it to #bugs removed the flagged status.
PSA: Don't base your business around Discord.7yr account banned for posting ASNs
171–179 of 179 posts
Re: PSA: Don't base your business around Discord.7yr account banned for posting ASNs
#172Earlier quoted context omitted.
You ensure that there are multiple businesses who provide you with the same product. So one of them ending business relations with you, doesn't mean the end of your business. For instance, The Pirate Bay, while being highly illegal, hasn't been shutdown in two decades because cutting them from one webhost or domain seller just means they switch to a different one. I am pretty sure there are hundreds of torrent sharin…
Diversification is one option I'd considered. It's still difficult to achieve for numerous services, particularly location-based utilities (electrical, water, gas, sewerage, data/comms). For hosting services it's somewhat more tractable, though you're looking at multi-tenancy hosting with distinct providers . For a small organisation, that's going to be a challenge. (It's a challenge for many sizeable organisations.)…
That's why in the civilized world utilies cannot just cut off paying customers whenever they feel like it. Perhaps we should extend that to almost-mandatory online services but until prehistoric politicians get replaced by internet natives that is unlikely to happen (and even then people might be too used to the status quo), avoid depending on such services wherever you can.
> For hosting services it's somewhat more tractable, though you're looking at multi-tenancy hosting with distinct providers.
This feels like you are letting perfect be the enemy of good - first make sure that you can switch hosts if needed - reasonable downtime for rare unforseeable events is not the end of the world but if you have to rebuild from scratch because your Discord "server" was deleted and you don't have any other contact info of your users that's a different matter entirely.
For smaller businesses a single hosting provider is absolutely fine as long as all you depend on is basic hosting and not provider-specific APIs and services that are there to trap you. Do have offsite backups though, but you should have that even without fearing that the provider will fuck you over because accidents and less-forseeable disasters do happen.
Re: PSA: Don't base your business around Discord.7yr account banned for posting ASNs
#173Earlier quoted context omitted.
It's bizarre how inconsistent they are with this. I signed up with a shady anonymous email, only use it through a VPN and have given them no phone number, but they're still happy to let me use this account. I'm half convinced these companies inconsistently apply these sort of policies to sow doubt and get the users gaslighting each other about what the actual policies and rules are.
"Servers" can set only phone verified users to be able to join. Depending on your usage of Discord you may have never joined a server that has thet turned on.
Re: PSA: Don't base your business around Discord.7yr account banned for posting ASNs
#174Earlier quoted context omitted.
Hanlon's razor is for idiots. Every mischievous child figures out the "it was merely an accident" excuse and it's not as though adults who are up to no good somehow forget it. Whatever the reason discord has for not asking me for PII, it's not incompetence. This isn't a bug or oversight, I am certain of that.
> Every mischievous child figures out the "it was merely an accident" excuse and it's not as though adults who are up to no good somehow forget it. Hanlon's razor doesn't argue you should accept "it was an accident" as a given excuse. Hanlon's razor states, that without evidence, it's safer/more likely to be correct, for you to assume incompetence than it is to assume maliciousness. I have also used an unknown domain…
Yes, amd that is wrong as soon as you are dealing with someone expecting you follow Hanlon's razor. Hence making it useless outside personal relationships with people you know not to be inherently malicious.
So sure, if your friend ends up doing something that hurts you give them the benefit of the doubt. If a corporation does - well, there's a sucker born every minute but you don't have to be one.
> You suspect discord is being malicious, or attempting to gaslight users, but not because you have any evidence they are, but instead because of a lack of ability to imagine how it could function the way it does with the limited slice of information you're already aware of. Some system, or some code not doing what you expect is more likely than some Trust and Safety team all got together and decided to gaslight people...
No you are trying to pass off apathy as incompetence when it is very much malicious. So is penny pinching at the expense of how users are treated - if your automated systems are crap then hire humans to review their decisions and don't take action on users until you can actually be confident about the accusations. Or you know, at the very least let users know that they are subject to some kind of restriction, tell them why and provide them with real means to appeal false positives.
Re: PSA: Don't base your business around Discord.7yr account banned for posting ASNs
#175Earlier quoted context omitted.
Sure, you can see the incentives for the CS agent to act that way, but I don't think that negates the point of this post - if you're relying on it for business, you should probably consider a provider that has not set up their CS staff's incentives this way.
Which is totally fair, especially in this context. In general (not you specifically) people don't always have a ton of sympathy for CS agents, so I just like to offer reminders that what they do is tough. Particularly if you're fielding requests or moderating content in contexts you're not familiar with, or in a language that you didn't grow up speaking. And really, to your point—Discord is a general-purpose platform…
CS agents are literally there so the rest of the company can avoid dealing with customers. If that means worse results for the customer then ire at the support agent makes sense. Don't take a job making the world worse if you don't like beeing blamed for that. Is the company forcing to make peoples life worse rather than better? Quit. Not always that easy, I know, but that's hardly the customer's fault either.
Re: PSA: Don't base your business around Discord.7yr account banned for posting ASNs
#176Earlier quoted context omitted.
Diversification is one option I'd considered. It's still difficult to achieve for numerous services, particularly location-based utilities (electrical, water, gas, sewerage, data/comms). For hosting services it's somewhat more tractable, though you're looking at multi-tenancy hosting with distinct providers . For a small organisation, that's going to be a challenge. (It's a challenge for many sizeable organisations.)…
> It's still difficult to achieve for numerous services, particularly location-based utilities (electrical, water, gas, sewerage, data/comms). That's why in the civilized world utilies cannot just cut off paying customers whenever they feel like it. Perhaps we should extend that to almost-mandatory online services but until prehistoric politicians get replaced by internet natives that is unlikely to happen (and even…
Otherwise, you're generally arguing in agreement with my fundamental point, or ignoring the fact that many individuals and/or businesses (and many businesses, as sole proprietorships, are individuals) lack the time, knowledge, and/or capabilities to sufficiently diversify their service provision relationships. Or, as I've mentioned several times already, many mid-sized and larger firms. Particularly as the underlying technological landscape is constantly shifting and* is operated by those who'd much prefer to create lock-in.
See Shapiro & Varian's 1999 classic Information Rules. Little has changed. https://store.hbr.org/product/information-rules-a-strategic-...>
(Though Varian now works for one of the lock-in merchants: Google.)
Re: PSA: Don't base your business around Discord.7yr account banned for posting ASNs
#177I've considered setting up my own matrix server for friends, but well I've noticed ppl are unwilling to adopt new tech like matrix, and pc would drain dorm energy limit.
All social media is bad in some way, but I feel that while I had bad experiences on all major platforms, Discord is by far the worst.
There's so many servers run by people who are unfit to run them, whether due to power or greed complex, mental illness, or immature/irresponsible. May just be my experience (I was a real mess and a cunt during my teens), but even when things weren't my fault, it felt so toxic and horrible.
And not to mention Discord's practices and stuff as a company. For instance, getting rid of the reporting system for bad actors, at one point an employee giving a bad actor backdoor to accounts, allowing them to access freely. More than that, but that's all I care to mention.
Re: PSA: Don't base your business around Discord.7yr account banned for posting ASNs
#178May I ask what the context of your message was? Presumably one of the people on that server reported you, and in the messages you posted, people seem taken aback (eg "did you just..."). I'm curious what the context was and why they took the impression it was unusual? What were these ASNs in relation to?
I find it kind of crazy that people here are doing all these mental gymnastics to justify Discord's behavior.
ISPs are not considered personal information. There is no reasonable way to de-anonymize it when there are thousands to millions of customers per ISP.
Re: PSA: Don't base your business around Discord.7yr account banned for posting ASNs
#179May I ask what the context of your message was? Presumably one of the people on that server reported you, and in the messages you posted, people seem taken aback (eg "did you just..."). I'm curious what the context was and why they took the impression it was unusual? What were these ASNs in relation to?
This piece seems to be missing for some unknown reason. What is the purpose of posting ASN and ISP physical addresses?
22773 ASN-CXA-ALL-CCI-22773-RDC, US
5432 PROXIMUS-ISP-AS, BE
577 BACOM, CA
This is the layout of what was posted. These are not even addresses.