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PSA: Don't base your business around Discord.7yr account banned for posting ASNs

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Re: PSA: Don't base your business around Discord.7yr account banned for posting ASNs

#152

Earlier quoted context omitted.

never ascribe maliciousness to what can be adequately explained by incompetence.

Hanlon's razor is for idiots. Every mischievous child figures out the "it was merely an accident" excuse and it's not as though adults who are up to no good somehow forget it. Whatever the reason discord has for not asking me for PII, it's not incompetence. This isn't a bug or oversight, I am certain of that.

> Every mischievous child figures out the "it was merely an accident" excuse and it's not as though adults who are up to no good somehow forget it.

Hanlon's razor doesn't argue you should accept "it was an accident" as a given excuse. Hanlon's razor states, that without evidence, it's safer/more likely to be correct, for you to assume incompetence than it is to assume maliciousness. I have also used an unknown domain for emails, as well as never given them a phone number. Just because you can't figure out the entirety of the logic doesn't mean they're intentionally trying to gaslight users (which is an absolutely insane take). Especially when there's plenty more signal they could possibly be using to determine if the account is likely malicious. Off the top of my head, I'd hope that list includes, number of IP addresses per session, number of sessions per IP, amount of maliciousness from current ASN, number of user reports, number of servers connected to, maliciousness of the servers for each user, knowledge source IP is a VPN, amount of abuse from the VPN provider.

You suspect discord is being malicious, or attempting to gaslight users, but not because you have any evidence they are, but instead because of a lack of ability to imagine how it could function the way it does with the limited slice of information you're already aware of. Some system, or some code not doing what you expect is more likely than some Trust and Safety team all got together and decided to gaslight people...

Re: PSA: Don't base your business around Discord.7yr account banned for posting ASNs

#153

Earlier quoted context omitted.

or... and stay with me here... you could not implement them for the IRC, but keep the gateway available for people who want to willing trade the "degraded" feature set for the ease and familiarity of a simple, low noise, low distraction environment. Aka, not behaving in a user hostile way. Dropping irc was more about control than it was about adding features.

Surely you can see the issue with having some features just not work for some people? Reactions is the most obvious one. They aren't just for fun - people use them for polls for example.

[username] reacted to message [username]: [message]

> Surely you can see the issue with having some features just not work for some people?

No, I honestly don't. If I'm using IRC, even after slack warns me about missing and unsupported features. That's likely what I want! What if I don't want to see reactions when I'm trying get work done, but I am willing to be interrupted to answer questions, etc? Also, that example is easy to solve for IRC (see above)

People using it for polls is nice, and I think reactions are a useful feature. But there's no reason you can't make a "best effort" to support something people want to use. If I need to react, I'll grab my phone, (or open a browser). Meanwhile I can have access to the information that's *actually* important... text messages.

Re: PSA: Don't base your business around Discord.7yr account banned for posting ASNs

#154

Earlier quoted context omitted.

or... and stay with me here... you could not implement them for the IRC, but keep the gateway available for people who want to willing trade the "degraded" feature set for the ease and familiarity of a simple, low noise, low distraction environment. Aka, not behaving in a user hostile way. Dropping irc was more about control than it was about adding features.

The real problem was when Slack added message reactions. Those weren't visible at all in IRC. They absolutely could have been surfaced, like how Apple sends reactions in SMS chats. In a business context that means missing critical acknowledgements of messages and generally forced our IRC bridge users to switch. It was a pretty user-hostile way to reduce the number IRC bridge users (to then justify killing it), especi…

That's a trivial example to push to irc (but you already gave the same example I'm about to)

[username] reacted to message [username]: [message]

> In a business context that means missing critical acknowledgements of messages and generally forced our IRC bridge users to switch.

I'm not sure I'd willing call an emoji reaction to a "business critical message" acceptable. Either it's critical, and an emoji reaction (which currently doesn't generate a notification) isn't sufficient, or it's not critical, and someone (I don't mean you, speaking rhetorically) is wound *way* to tight! :D

Re: PSA: Don't base your business around Discord.7yr account banned for posting ASNs

#155

Earlier quoted context omitted.

The list of ASNs is public info. The ASN currently used by a group of people is not. It's location info for those people. > You are required by internet registry rules to be listed in a public database for everyone to see. No. The list of all ASNs are. I think you need to take "information connected to people" more seriously and if this is the way it has to happen, that's not the worst outcome for you.

I'm sorry but you seem to be on the extreme end of the privacy spectrum that few people agree with. If everyone agreed with you, this post would have been deleted off hacker news as well. If you follow the logic of "information connected to people" however indirect, nobody would be allowed to post any visitor statistics and that is clearly absurd.

I think most people would agree that an ISP is PII, and that whether it's okay to share is dependent on the context.

Could you tell us a bit more about that context? What "players" were these ASNs in reference to? Why did people in your server seem taken aback when you posted them? What was the discussion about when you made this comment? Why post ASNs at all? You said it was to prove people in Asia weren't using your Asian servers, what does that mean exactly?

To be clear, I've heard of lots of bad moderation calls from Discord, and I'd be nervous about building on them too. My mind remains open. But I agree with the sibling comment's characterization that you seem evasive - and that raise a red flag for me.

Re: PSA: Don't base your business around Discord.7yr account banned for posting ASNs

#156

Earlier quoted context omitted.

What would an instance or instances of businesses you do have recourse over? I'd argue that for many businesses, your advice is effectively impossible to follow, no matter how well-intentioned it is.

The idea is to have a backup scheme. My experience as an aerospace engineer always having a backup has seeped into my everyday life.

[deleted]

Re: PSA: Don't base your business around Discord.7yr account banned for posting ASNs

#157

I've always been wary of adopting Discord, at all. Every time I see a business inviting me to a Discord, I feel like I'm putting myself in a position to be mistreated either by the platform or by the company inviting me. I feel like they don't quite understand sound business principles like Platform Risk. If keeping up the business afloat is your mission as a business owner, why'd you base your business off a platfor…

Hm, when you are solo coder doing a product, discord is super valuable. You get to interface with your customers in casual way + you get a bit of free knowledge/quirks base. Also if something is wrong with cloud provider, I can broadcast easily etc. All those functions can be ramped up separately, but the goal for me is to code and deliver on a product. As everything it has tradeoffs, but I wouldn't make snap judgements that discord is just a lazy excuse. Its a great tool for comms with low friction.

Re: PSA: Don't base your business around Discord.7yr account banned for posting ASNs

#158
post #157

I've always been wary of adopting Discord, at all. Every time I see a business inviting me to a Discord, I feel like I'm putting myself in a position to be mistreated either by the platform or by the company inviting me. I feel like they don't quite understand sound business principles like Platform Risk. If keeping up the business afloat is your mission as a business owner, why'd you base your business off a platfor…

Hm, when you are solo coder doing a product, discord is super valuable. You get to interface with your customers in casual way + you get a bit of free knowledge/quirks base. Also if something is wrong with cloud provider, I can broadcast easily etc. All those functions can be ramped up separately, but the goal for me is to code and deliver on a product. As everything it has tradeoffs, but I wouldn't make snap judgeme…

I hate how hackers and FOSS devs always try to make their “own” project. If there were a FOSS discord clone identical to discord, thousands would self-host it overnight.

Re: PSA: Don't base your business around Discord.7yr account banned for posting ASNs

#159
post #108

Earlier quoted context omitted.

Didn’t AWS pull the rug out from under a fledgling, but increasingly popular, social media site that never recovered from their actions “after the platform was deemed to be both "unwilling and unable" to address extremist speech”? https://www.newsweek.com/amazon-web-services-parler-lawsuit-...

>a fledgling, but increasingly popular, social media site Aww, so innocent sounding. AWS was such a big bully in terminating their relationship with that client. It's not like anybody died as a result of that extremist speech they were popularising, right?

You are saying it’s okay for companies to intervene and censor if they deem it necessary.

Re: PSA: Don't base your business around Discord.7yr account banned for posting ASNs

#160
post #157

Earlier quoted context omitted.

Hm, when you are solo coder doing a product, discord is super valuable. You get to interface with your customers in casual way + you get a bit of free knowledge/quirks base. Also if something is wrong with cloud provider, I can broadcast easily etc. All those functions can be ramped up separately, but the goal for me is to code and deliver on a product. As everything it has tradeoffs, but I wouldn't make snap judgeme…

I hate how hackers and FOSS devs always try to make their “own” project. If there were a FOSS discord clone identical to discord, thousands would self-host it overnight.

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