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PSA: Don't base your business around Discord.7yr account banned for posting ASNs

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Re: PSA: Don't base your business around Discord.7yr account banned for posting ASNs

#81
>They threatened to delete my server

I really hate how Discord intentionally co-opted the word "server" in order to imply that one can somehow own or control a Discord account.

Discord Inc owns and controls all the servers. There's no such thing as "your Discord server", there are only accounts on Discord's SaaS platform, which they can restrict/censor/ban/nuke at any time for any reason.

It is not possible for individuals to self-host Discord.

Re: PSA: Don't base your business around Discord.7yr account banned for posting ASNs

#82
post #45

Earlier quoted context omitted.

> AWS and Microsoft are very, very different from Discord. Discord originated in gaming and caters to a largely non-paid user base, that background alone is enough to be skeptical. AWS originated in providing servers for a book business that grew from there, Microsoft originated from writing a interpreter, but both of them excel in other areas today as well. It's not impossible to start with something (chat for gamin…

AWS and Microsoft were both much larger companies with many years of successful operations by the time they launched cloud services. Discord is both younger as a company and still recently raising new funding founds. That doesn’t mean that you shouldn’t rely on them but they’re definitely less proven.

Of course, which is why Discord charges much less then the several hundred dollars per year per seat that Microsoft does?

What is the complaint here, that they're offering a much cheaper service with less credibility?

Re: PSA: Don't base your business around Discord.7yr account banned for posting ASNs

#83
post #45

Earlier quoted context omitted.

AWS and Microsoft were both much larger companies with many years of successful operations by the time they launched cloud services. Discord is both younger as a company and still recently raising new funding founds. That doesn’t mean that you shouldn’t rely on them but they’re definitely less proven.

Of course, which is why Discord charges much less then the several hundred dollars per year per seat that Microsoft does? What is the complaint here, that they're offering a much cheaper service with less credibility?

The complaint here is that Discord is too popular among a generation of young business owners that put their livelihoods on the line in such an unreliable service, business-wise.

Discord's marketing is too powerful for these business owners to consider safer, more reliable alternatives. Same story with Stripe, and similar services that cut lifelines with no recourse other than outcry in public forums like HN and Reddit.

If they have to learn the hard way, so be it.

Re: PSA: Don't base your business around Discord.7yr account banned for posting ASNs

#84
post #78

Earlier quoted context omitted.

From googling your username, it sounds like you are connected to Skial, the TF2 server? So I'm guessing you posted ASNs of (in your words, basically ISPs) of some players on your server, indicating generally where they live. Was it connected to specific people? I can see why Discord would consider that private info.

It was just a list of ASNs. There was no other information that would allow you to connect them to a user. And it was also not "malicious" as described by their email to me.

There are nearly 100,000 ASNs. Some are very small. An ASN is enough to identify a user's ISP - enough for someone significantly more malicious than you to, say, social engineer an ISP, report players to their ISP for "hacking" a site, or start correlating with their visitors.

What we're also missing is the context. Did you share the ASNs for the purposes of, say, debugging a network connection? For statistical purposes? Or was the message more "look at the people connecting to my server, j/k these are just ASNs"? The tone you use matters too: by sharing ASNs, you could easily be hinting that you have people's real IPs, and that could be taken the wrong way.

I don't doubt that Discord overreacted here, but I certainly think there's a high chance that your message could have been misinterpreted as a threat to privacy.

Re: PSA: Don't base your business around Discord.7yr account banned for posting ASNs

#85
post #23

If what you say is true, take them to arbitration. They usually have to pay the arbitrator’s fees and you can typically do it over email/video call.

Is that a Discord specific arbitration that's available, or something else?

Arbitration court. A court where businesses can resolve minor disputes before going to higher instances.

Re: PSA: Don't base your business around Discord.7yr account banned for posting ASNs

#86

>They threatened to delete my server I really hate how Discord intentionally co-opted the word "server" in order to imply that one can somehow own or control a Discord account. Discord Inc owns and controls all the servers. There's no such thing as " your Discord server", there are only accounts on Discord's SaaS platform, which they can restrict/censor/ban/nuke at any time for any reason. It is not possible for indi…

Yes, I hate it too. It's a similar situation with Instagram, where people talk about "visit my Instagram page" and it gets indirectly conflated with the word "website"; it's even worse if it's an e-commerce business, e.g. "visit my Instagram store".

Then the Instagram account gets killed because it's not intended to be used as an eBay, and these naïve business owners didn't know any better.

We are in these times where kids don't grasp the concept of "C:\" drive. They just save all files and don't know what a directory hierarchy is. They conceive Instagram as a web builder, much like Wix.

Re: PSA: Don't base your business around Discord.7yr account banned for posting ASNs

#87
post #60

If you are relying on a third party social media platform for your business: - make sure you have at least 3 aged accounts that have full administrative privileges. When one gets banned make/buy a new one immediately. - never use a business account for personal reasons - use a third party service for the sms verification, and a unique email for each account. These three rules have kept me out of trouble in spite of r…

Where do you keep getting banned and why?

Re: PSA: Don't base your business around Discord.7yr account banned for posting ASNs

#90

Earlier quoted context omitted.

Good point, I think I misinterpreted the conversation in the second screenshot. I think the point is still relevant though: if these are the ASNs connected to a server which you know has 10 active users, for example, then there is still a potential privacy concern.

We have 40+ servers, the ASNs did not have any other information tied to it like usernames as I had already mentioned. This is a clear case of gross negligence by Discord. Even if there was a potential privacy concern, that does not warrant an instant ban with no warning especially from a 7 year old account that is in charge of a Discord server for thousands of users and paying Discord $95/month in the form of boosts…

> This is a clear case of gross negligence by Discord.

I agree. This is clear because you’ve explained the context wherein you were posting those ASNs, and it is obviously not something anybody would have an issue with because

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