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PSA: Don't base your business around Discord.7yr account banned for posting ASNs

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Re: PSA: Don't base your business around Discord.7yr account banned for posting ASNs

#51
post #6

i mean, Midjourney would beg to differ, I think they've done plenty well basing their business on discord.

N of 1 of course, but the moment there's an alternative of sufficient quality I will ditch Midjourney and never look back, for the sole reason that I need to use their service via a Discord bot.

Re: PSA: Don't base your business around Discord.7yr account banned for posting ASNs

#52
post #36
post #2

Does Discord charge or have some type of contractual agreement with you? It does seem odd -- they must have some checking on addresses and personal information and what you posted just happens to match that regex.

Given the reaction by the other users to that comment, it's possible one or more of them reported it as misunderstanding them to be addresses, and the discord content moderation team also adopted a shoot first attitude.

Your average CS agent slogging through helpdesk tickets (particularly for a company whose core users are gamers and normies) might not even know what an ASN is. So if you're faced with something that looks to you like a bunch of addresses, and your employer has a strict no-doxxing policy... I can see why they're not budging on this one.

Re: PSA: Don't base your business around Discord.7yr account banned for posting ASNs

#54

I agree it’s not a TOS violation, but I do think it could potentially be a shitty move to post the ASN from which a specific user is connecting to your service, if they’ve not said it’s okay for you to do so. If you’re from a small town with a local ISP, associating that town with your first name could be enough to specifically identify you, with the help of yellow-pages directory sites. Even just knowing someone’s s…

Where did they state this was users' ASNs? I only read that they posted a list of them, not associated with any users.

Re: PSA: Don't base your business around Discord.7yr account banned for posting ASNs

#56

I agree it’s not a TOS violation, but I do think it could potentially be a shitty move to post the ASN from which a specific user is connecting to your service, if they’ve not said it’s okay for you to do so. If you’re from a small town with a local ISP, associating that town with your first name could be enough to specifically identify you, with the help of yellow-pages directory sites. Even just knowing someone’s s…

Where did they state this was users' ASNs? I only read that they posted a list of them, not associated with any users.

Good point, I think I misinterpreted the conversation in the second screenshot.

I think the point is still relevant though: if these are the ASNs connected to a server which you know has 10 active users, for example, then there is still a potential privacy concern.

Re: PSA: Don't base your business around Discord.7yr account banned for posting ASNs

#57
post #36

Earlier quoted context omitted.

Given the reaction by the other users to that comment, it's possible one or more of them reported it as misunderstanding them to be addresses, and the discord content moderation team also adopted a shoot first attitude.

Your average CS agent slogging through helpdesk tickets (particularly for a company whose core users are gamers and normies) might not even know what an ASN is. So if you're faced with something that looks to you like a bunch of addresses, and your employer has a strict no-doxxing policy... I can see why they're not budging on this one.

Sure, you can see the incentives for the CS agent to act that way, but I don't think that negates the point of this post - if you're relying on it for business, you should probably consider a provider that has not set up their CS staff's incentives this way.

Re: PSA: Don't base your business around Discord.7yr account banned for posting ASNs

#58

Earlier quoted context omitted.

Ok and what if randomly one day they get banned? They lose 90% of their customers that don't want to move off Discord?

I doubt that Discord is the driver behind their success. They could have used IRC and people would go out of their way to engage with them because what they're doing was so interesting at the time. If they get banned from Discord, the vast majority of the community will move to wherever they go. This is a different situation than something like app stores where if Apple bans you, that's the end of your company. Users…

I wish they used irc instead of discord, the UX options available are much better. As it is I can barely use mid journey.

Re: PSA: Don't base your business around Discord.7yr account banned for posting ASNs

#60
If you are relying on a third party social media platform for your business:

- make sure you have at least 3 aged accounts that have full administrative privileges. When one gets banned make/buy a new one immediately.

- never use a business account for personal reasons

- use a third party service for the sms verification, and a unique email for each account.

These three rules have kept me out of trouble in spite of repeated bans.

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