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PSA: Don't base your business around Discord.7yr account banned for posting ASNs

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Re: PSA: Don't base your business around Discord.7yr account banned for posting ASNs

#11
post #4

[flagged]

“don’t base your business around x” this is a logical conclusion when you get no support from the company. The rest of your edit isn't logical either. When a business stop doing business for you, you deem it unreliable. If x has been banned without recourse without doing anything that would be, obviously wrong, I would deem it unreliable.

Re: PSA: Don't base your business around Discord.7yr account banned for posting ASNs

#12
I'm not sure if Verified & Partnered servers are treated different, but unless you have explicit contract with Discord their moderation can be rather flaky.

That should be understood reality if you use any third-party platform.

Also it is open to question was it this activity. Or something else. Or just being present or member of some server where something against ToS happened.

Re: PSA: Don't base your business around Discord.7yr account banned for posting ASNs

#14
post #12

I'm not sure if Verified & Partnered servers are treated different, but unless you have explicit contract with Discord their moderation can be rather flaky. That should be understood reality if you use any third-party platform. Also it is open to question was it this activity. Or something else. Or just being present or member of some server where something against ToS happened.

I am quite confident that it was this activity. It is the only thing that fit this description:

"Your account maliciously shared or participated in the sharing of the personal or private information of another user."

It was also the only message of mine that was deleted in the past week.

Re: PSA: Don't base your business around Discord.7yr account banned for posting ASNs

#15
post #6

i mean, Midjourney would beg to differ, I think they've done plenty well basing their business on discord.

Ok and what if randomly one day they get banned? They lose 90% of their customers that don't want to move off Discord?

Re: PSA: Don't base your business around Discord.7yr account banned for posting ASNs

#16
post #12

I'm not sure if Verified & Partnered servers are treated different, but unless you have explicit contract with Discord their moderation can be rather flaky. That should be understood reality if you use any third-party platform. Also it is open to question was it this activity. Or something else. Or just being present or member of some server where something against ToS happened.

Is it a common practice for Discord to enter in contractual obligations with businesses that use Discord as a central support or distribution channel? I've never heard of this before and given what happened to OP it seems like this should be (a) common knowledge that you can do this and (b) a default option for businesses to consider, if Discord is indeed a big channel for your business.

We use Discord as a primary support and community channel and it never crossed our minds to make a contract with them, but now I'm thinking about it..

Re: PSA: Don't base your business around Discord.7yr account banned for posting ASNs

#17
post #2

Does Discord charge or have some type of contractual agreement with you? It does seem odd -- they must have some checking on addresses and personal information and what you posted just happens to match that regex.

Does there exist a Discord business plan / any way to even get such a contractual agreement in place? We use Discord as a support channel for our developer tool and I've never heard of an option to get enterprise support...but if such a thing does exist and Discord offers it, I'd probably take it given OPs story

Re: PSA: Don't base your business around Discord.7yr account banned for posting ASNs

#18
post #6

i mean, Midjourney would beg to differ, I think they've done plenty well basing their business on discord.

Ok and what if randomly one day they get banned? They lose 90% of their customers that don't want to move off Discord?

I doubt that Discord is the driver behind their success. They could have used IRC and people would go out of their way to engage with them because what they're doing was so interesting at the time. If they get banned from Discord, the vast majority of the community will move to wherever they go.

This is a different situation than something like app stores where if Apple bans you, that's the end of your company. Users simply cannot get your app from somewhere else, at least not without giving an Android vendor $1000. Nobody will do that.

Re: PSA: Don't base your business around Discord.7yr account banned for posting ASNs

#19
post #4

[flagged]

> Edit: what does this even have to do with “don’t base your business around x”? Private companies can cease doing business with you for a variety of reasons. You triggered one of them. I think you've conflated legal and ethical obligations here; you seem to be using that to draw to an unfair conclusion. From my perspective, the post warns against using Discord due to them (reportedly) banning the OP for innocent act…

You’re right, and eloquent to boot.

I think what I meant to say was more something along the lines of “does anyone really build a business around Discord?”

We’ve been seeing time and time again, especially in recent times (Twitter, Reddit, Apollo) that building something on top of another platform can often end in tears.

This being said, I do believe that if you’re building an integration, you might end up in a different spot than random end-users. Although the way Discord handled API changes and the whole bot scope debacle doesn’t inspire confidence.

And I say this as someone who maintains a Discord bot.

Reflecting on this all, I don’t believe this user got banned out of a random regex match. I think this user’s messages got reported for doxxing, and the moderator who reviewed it concurred.

Re: PSA: Don't base your business around Discord.7yr account banned for posting ASNs

#20
post #11
post #4

[flagged]

“don’t base your business around x” this is a logical conclusion when you get no support from the company. The rest of your edit isn't logical either. When a business stop doing business for you, you deem it unreliable. If x has been banned without recourse without doing anything that would be, obviously wrong, I would deem it unreliable.

My point was that this did not look like a business. It looked like a gaming server.
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