PSA: Don't base your business around Discord.7yr account banned for posting ASNs

There's been a trend of startups basing their entire business on Discord like Midjourney AI, and Discord themselves pushing for people to do so with their subscriptions system.

Well just a few days ago I found out that my account of 7 years was just banned without a warning for a very obvious error on their part. Just hours before my account was banned I posted a list of ASNs (basically ISPs) connected to a non-discord server I had that looked like this:

22773 ASN-CXA-ALL-CCI-22773-RDC, US

5432 PROXIMUS-ISP-AS, BE

577 BACOM, CA

To someone who doesn't know what ASNs are, they would probably assume they are addresses. This is not personal information, and there's no way to tie this information to any individual.

I opened a ticket and the only reply I get is that the ban will not be reversed and that the account will be deleted in 14 days. I've tried posting on Twitter and they have selectively ignored me while replying to everyone else. Any submission I make on the subreddit gets instantly deleted.

Screenshots for proof.

https://pbs.twimg.com/media/F49XZ4zaEAA_7mR?format=png&name=small

https://pbs.twimg.com/media/F49XZ4zaEAErD3J?format=png&name=small

https://pbs.twimg.com/media/F49XtAiaEAMmDdK?format=png&name=900x900

This also isn't the first issue we've had with Discord. They threatened to delete my server a few years ago because 1 person said they were underage amongst thousands of lines of chat and we did not see it and ban them. They refused to tell us who it was so I had to spend hours looking through chat to find the offending user.

Think twice before you decide to base your business around Discord.

Did you not see people warning against this previously?

These warnings are like "make backups", "use a password manager". Afaict, people are either going to, and have, or they're going to be lazy and assume it won't hurt them until it does.

[flagged]

It was deleted by the discord support. I presume it was deleted when I got banned. I don't have a screenshot of what it was before because there is no way to log all activity on discord, nor did I expect to get banned.

You can confirm the contents of the message from the people talking about it here https://pbs.twimg.com/media/F49XZ4zaEAErD3J?format=png&name=...

And yes this is also a campaign to get my account unbanned and also a PSA that you should be thinking about alternatives to Discord like Slack. The moderation and support system displayed here is atrocious.

> This seems like a campaign to get unbanned more like a real warning to the HN community.

If he's lying, then such a campaign would be doomed to fail since Discord can see what we cannot. So what would be the point?