Earlier quoted context omitted.
How is this not the same? It sounds exactly like I understand enshittification. Literally: > First, they are good to their users; then they abuse their users to make things better for their business customers; finally, they abuse those business customers to claw back all the value for themselves. Then, they die. (Source: https://www.wired.com/story/tiktok-platforms-cory-doctorow/ ) Do you mean that the context here i…
My understanding is that enshittification is much more general (though perhaps this is just linguistic drift); an organisation that has done a hard thing, but now has to justify its continuing existence and expense coming up with things nobody needs and which add zero or negative value. This can be rent extraction (literal or metaphorical, no matter where on that spectrum advertising goes); and also it can be feature…
MBA culture promotes the idea that it's advantageous to burn a companies goodwill to boost a couple of quarters earnings. MBA's love to do that because it's easy and MBA's are fundamentally lazy and incurious and will jump ship before it plays out.