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When your coworker does great work, tell their manager (2020)

jvns.ca

11–20 of 371 posts

Re: When your coworker does great work, tell their manager (2020)

#11
Besides some more formal systems for praising/thanking people that my company has, my department has a 'Gratitude' chat on Teams dedicated to thanking people when someone goes out of their way, unblocks you, demonstrates extraordinary patience, gets back to you especially quickly, etc.

I think it's awesome. It sets a public precedent for kind behavior and appreciative attitudes. It always makes me happy to see people thanking each other in that chat.

Re: When your coworker does great work, tell their manager (2020)

#12
This is good, but better yet is to then remind the manager again at the key point in the year/cycle right before performance reviews are being filled in.

This has the most chance of having an impact plus it adds weight to the compliment (ie if you remembered how good they were perhaps five months later it's not just a throw away comment)

Re: When your coworker does great work, tell their manager (2020)

#13

>Ask if it’s ok first… This is very astute. Not everyone likes getting praise in public settings or they might not want their micromanaging manager to know they helped you outside the scope of their work. You should be cognizant of when praise should be given (i.e. when is it appropriate) and in what context as mentioned in the article. That said, if you aren’t thanking and praising your colleagues for doing good wor…

The other (depressing) situation is that newcomers often want to praise someone for their work, not realizing they work in a company whose managers are focused on playing games and forming alliances. In such environments, praising someone can actually work against you. I've heard the finance tech industry tends to suffer from this.

Thankfully this seems rarer than the one you're mentioning, where everyone is happy to build a nice company they want to work for. It's an odd situation, where the natural incentives align to reward the opposite. Is there a way to guard against those?

Re: When your coworker does great work, tell their manager (2020)

#14

>Ask if it’s ok first… This is very astute. Not everyone likes getting praise in public settings or they might not want their micromanaging manager to know they helped you outside the scope of their work. You should be cognizant of when praise should be given (i.e. when is it appropriate) and in what context as mentioned in the article. That said, if you aren’t thanking and praising your colleagues for doing good wor…

> “I really liked how you tackled this, have you thought about this approach?” Instead of “Why didn’t you do it this way?” That crosses the line by lying, I think it would be better to say "I think it would be better if you did it this way." It's bad to call them stupid or make a superfluous claim of objectivity, but you don't need to pretend to smile and praise.

I like to say something like "Hey, I realize you put a lot of hard work into X, but I think Y would be more efficient and save us all time in the long run!"

Because then you're being totally truthful (assuming they actually are putting in effort) while still not coming across too directly.

Re: When your coworker does great work, tell their manager (2020)

#15

>Ask if it’s ok first… This is very astute. Not everyone likes getting praise in public settings or they might not want their micromanaging manager to know they helped you outside the scope of their work. You should be cognizant of when praise should be given (i.e. when is it appropriate) and in what context as mentioned in the article. That said, if you aren’t thanking and praising your colleagues for doing good wor…

> “I really liked how you tackled this, have you thought about this approach?” Instead of “Why didn’t you do it this way?” That crosses the line by lying, I think it would be better to say "I think it would be better if you did it this way." It's bad to call them stupid or make a superfluous claim of objectivity, but you don't need to pretend to smile and praise.

Not at all. The trick is to force yourself to find something about their approach that you liked. There's almost always something likable.

It's also the trick to being liked in general. Not everyone cares about that, but I've found it more of an asset than a distraction.

Re: When your coworker does great work, tell their manager (2020)

#16
Since I started in technology I've always kept my eyes open for chances to do this.

I'm a "career-switcher" who came from commercial aviation operations. In the airlines one of the big fears was to get a 'write-up' in your file, either from a teammate, or manager, or customer.

But, on the flip side, there was nothing better than to get an "atta-boy" letter from any of those same people. (Within the company the same form could be used: ours was called an "Unusual Occurrence Report", and it could be submitted for good outcomes/performances as well as mishaps/poor performances.

I brought this same idea with me when I started in technology. I probably should have sent more of these messages than I have, but still, it's nice to know that you're helping a colleague get some positive attention from their managers. We all know that in the corporate world praise is hard to come by, and it only takes a few minutes to write a email retelling how someone saved the day.

Re: When your coworker does great work, tell their manager (2020)

#17

>Ask if it’s ok first… This is very astute. Not everyone likes getting praise in public settings or they might not want their micromanaging manager to know they helped you outside the scope of their work. You should be cognizant of when praise should be given (i.e. when is it appropriate) and in what context as mentioned in the article. That said, if you aren’t thanking and praising your colleagues for doing good wor…

> “I really liked how you tackled this, have you thought about this approach?” Instead of “Why didn’t you do it this way?” That crosses the line by lying, I think it would be better to say "I think it would be better if you did it this way." It's bad to call them stupid or make a superfluous claim of objectivity, but you don't need to pretend to smile and praise.

“I really liked how you tackled this, have you thought about this approach?”

I hate this because it’s usually just a shit sandwich. “Great work. Actually it sucked. Keep going.”

Re: When your coworker does great work, tell their manager (2020)

#19

>Ask if it’s ok first… This is very astute. Not everyone likes getting praise in public settings or they might not want their micromanaging manager to know they helped you outside the scope of their work. You should be cognizant of when praise should be given (i.e. when is it appropriate) and in what context as mentioned in the article. That said, if you aren’t thanking and praising your colleagues for doing good wor…

> “I really liked how you tackled this, have you thought about this approach?” Instead of “Why didn’t you do it this way?” That crosses the line by lying, I think it would be better to say "I think it would be better if you did it this way." It's bad to call them stupid or make a superfluous claim of objectivity, but you don't need to pretend to smile and praise.

Have you never had a co-worker do something in a way you appreciate for it's skillfulness but doesn't quite address what you asked them to help with? Have you ever put extra effort into something and done your best, only to have someone ignore your accomplishments and focus on what you did wrong?

You don't have to like the result to like the co-workers initiative.

Re: When your coworker does great work, tell their manager (2020)

#20

>Ask if it’s ok first… This is very astute. Not everyone likes getting praise in public settings or they might not want their micromanaging manager to know they helped you outside the scope of their work. You should be cognizant of when praise should be given (i.e. when is it appropriate) and in what context as mentioned in the article. That said, if you aren’t thanking and praising your colleagues for doing good wor…

Sounds like a dysfunctional workplace, or at least a very bad manager, if one has to secretly help colleagues. I'd leave that boss or job as soon as possible.

Giving praise should always be OK. Rephrasing feedback for bad work as praise also sounds like a bad idea. In my experience, negative feedback should be honest, clear, constructive, and private.

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