Earlier quoted context omitted.
Lots of people and small companies just buy a windows laptop and are unaware that the harddrive/ssd is encrypted with bitlocker. People who avoid making a Microsoft account to log on to a windows computer, or who don't have access to the email address they used can find themselves in difficulty later when windows won't boot or it wants the bitlocker key for some reason. You can't get their files off the drive by conn…
I was under the impression that BitLocker does not default to being on, even with a Microsoft account. That's kind of dangerous if they have changed that without at least a warning.
If you fall into the category of users that distrust microsoft with their key, you can take active action and configure bitlocker yourself.