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UserTesting.com - 15 minute video of a user testing your site for $19

usertesting.com

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Re: UserTesting.com - 15 minute video of a user testing your site for $19

#2
I really like this idea, and I'll probably use this for my own site currently in development.

Have you considered selling an embeddable recorder that people can use right on their site? Why or why not? i.e. I pay you $xx for a google analytics style plugin that I can embed and have any user that wants to provide feedback...

Just trying to understand why you chose to implement as it currently stands.

Once again, really nice.

Re: UserTesting.com - 15 minute video of a user testing your site for $19

#5
post #4

I've used it and it is good. Highly recommended. The videos you get aren't super great quality but they're useful and the price is right. The only complaint I have is that I'm a tad jealous I didn't start this site.

I wonder if one couldn't put together a software package that Mechanical Turk participants could use to generate similar (if lower-quality) data?

Re: UserTesting.com - 15 minute video of a user testing your site for $19

#7
post #5
post #4

I've used it and it is good. Highly recommended. The videos you get aren't super great quality but they're useful and the price is right. The only complaint I have is that I'm a tad jealous I didn't start this site.

I wonder if one couldn't put together a software package that Mechanical Turk participants could use to generate similar (if lower-quality) data?

Why?

The main deliverable in user testing is quality. It's much better to have 5 detailed pieces of data than 100 that don't say anything at all.

Re: UserTesting.com - 15 minute video of a user testing your site for $19

#9
post #8

It's a cool idea. I'm not sure that selling mainly on price is a good move business-wise, though.

There would probably be demand for a more expensive, higher-quality service. Someone else in this thread mentioned adding eye tracking. It also might be useful to add multiple trials from random individuals and create some sort of aggregate statistics. These are both things that you could charge a large premium for.

What is cool about this site from a business perspective is that it is a low-capital, low-cost way to do things with just one person, much like girlinyourshirt.com

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