I had the same experience, I tried to deploy a repository of telegram userbot in python, they immediately banned without any notice
Render nuked my entire account with no notice
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Re: Render nuked my entire account with no notice
#12Could it be that some keyword triggered the spam filters? It still doesn’t justify silent deletion, but spam fighting is so painful.
That’s a business problem though, not a customer problem. And even more so now that this customer tried to move all their services, failed and has to move back to their old provider. This business will never ever get this customer back.
Re: Render nuked my entire account with no notice
#13We need a new sub category [Support HN] when we need high level intervention from the CEO or at least a product manager. YC startups get an immediate notification if their name shows up there.
Feels like making this an official thing would immediately lead to it being abused so much that people will stop paying attention, like they do on other social media.
Re: Render nuked my entire account with no notice
#14Hetzner might be a good choice, cheap and simple to use. You manage your own infra, which may be a positive for some.
Hetzner deleted my dedicated server a couple of days after signup, and banned my account. A friend had the same experience. At least I didn't get charged anything for it (IIRC billing happens at the end-of-month). I even went through their live-video face verification and passport scan and they didn't budge on this.
Was there any explanation/reason given for the ban?
Re: Render nuked my entire account with no notice
#15I had the same experience, I tried to deploy a repository of telegram userbot in python, they immediately banned without any notice
Was your account new as well?
Re: Render nuked my entire account with no notice
#16Hetzner might be a good choice, cheap and simple to use. You manage your own infra, which may be a positive for some.
Also running everything on Hetzner that can possibly go there. Then I regularly see startups proudly explaining how they are wasting incredible sums on AWS when the same thing could be done 100 times cheaper with Hetzner and Cloudflare. Makes one think, dude, why??
Re: Render nuked my entire account with no notice
#17Hetzner might be a good choice, cheap and simple to use. You manage your own infra, which may be a positive for some.
Mythic Beasts also good.
Re: Render nuked my entire account with no notice
#18I wanted to say that this isn't the first time I've heard of something similar to this with Render on HN.
So why didn't you?
Re: Render nuked my entire account with no notice
#19Sorry to hear that. For a rock solid alternative, I use Hetzner with Coolify (https://coolify.io) installed, it's an open source Heroku alternative that uses Docker. I deploy all my apps on a 10 dollar Hetzner VPS that can handle millions of hits, and that 10 dollars gets you a much beefier machine than anything you'd get on other paid services like Render, Railway, Fly etc. They just aren't worth using in my experience when something like Coolify does the job for a fraction of the price.
Re: Render nuked my entire account with no notice
#20Earlier quoted context omitted.
Hetzner deleted my dedicated server a couple of days after signup, and banned my account. A friend had the same experience. At least I didn't get charged anything for it (IIRC billing happens at the end-of-month). I even went through their live-video face verification and passport scan and they didn't budge on this.
And yet in spite of this the majority of abusive traffic we receive is from Hetzner. What’s the point of these draconian identity measures if criminals are abusing others through your service anyway?
I hope this is sarcastic, it's causal. They have identity checks because people use it for abuse.
The less strict they make their identity checks - would abuse increase, decrease or stay the same do you think?