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Zero Motorcycles makes its service manuals free

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161–170 of 217 posts

Re: Zero Motorcycles makes its service manuals free

#161

Good move, but another thing this brand does is charge you a monthly subscription to unlock the full battery range on your bike. If you don’t pay, you lug around a dead weight extra battery you cannot access. Overall this brand is notoriously unfriendly to consumers.

Not sure that's fair - the battery packs come with a 5 year warranty. If you increase the 'full range' - you're increasing the odds you'll need to claim on that, which needs paying for.

Re: Zero Motorcycles makes its service manuals free

#162

Earlier quoted context omitted.

I am not disagreeing with you - I believe that you should be able to use something you bought however you wish - but I think it is worth noting that the lower you allow depth of discharge, the more cycles you can squeeze out of a pack. So it’s not dead weight per se, its trading weight and range for pack longevity, which equates to economy over the life of the motorcycle.

Eh, no it's not. It's getting a monthly fee out of what could be a button or switch, a monthly fee that could be just an unpaid, free to use feature of the bike. This is some serious "c-suite message to help you fall asleep at night territory".

It's the monthly fee I have a problem with. Unless the monthly fee guarantees a new pack if the battery degradation from an increased DoC, then it is good. As it currently stands, it is literally a jerk move on the company's side.

Re: Zero Motorcycles makes its service manuals free

#163

Good move, but another thing this brand does is charge you a monthly subscription to unlock the full battery range on your bike. If you don’t pay, you lug around a dead weight extra battery you cannot access. Overall this brand is notoriously unfriendly to consumers.

Oh my god, this should be illegal. What an environmental waste to block what hardware can do for business reasons, is there any global lobby fighting bullshit like this?

Re: Zero Motorcycles makes its service manuals free

#164

Good move, but another thing this brand does is charge you a monthly subscription to unlock the full battery range on your bike. If you don’t pay, you lug around a dead weight extra battery you cannot access. Overall this brand is notoriously unfriendly to consumers.

Not sure that's fair - the battery packs come with a 5 year warranty. If you increase the 'full range' - you're increasing the odds you'll need to claim on that, which needs paying for.

... Does.. It?

No it doesn't.

Re: Zero Motorcycles makes its service manuals free

#165

Earlier quoted context omitted.

I am not disagreeing with you - I believe that you should be able to use something you bought however you wish - but I think it is worth noting that the lower you allow depth of discharge, the more cycles you can squeeze out of a pack. So it’s not dead weight per se, its trading weight and range for pack longevity, which equates to economy over the life of the motorcycle.

Eh, no it's not. It's getting a monthly fee out of what could be a button or switch, a monthly fee that could be just an unpaid, free to use feature of the bike. This is some serious "c-suite message to help you fall asleep at night territory".

Having worked in hardware, I can imagine most customers would 1) push the button, then 2) complain that their battery performance is reduced.

Re: Zero Motorcycles makes its service manuals free

#166

Earlier quoted context omitted.

I am not disagreeing with you - I believe that you should be able to use something you bought however you wish - but I think it is worth noting that the lower you allow depth of discharge, the more cycles you can squeeze out of a pack. So it’s not dead weight per se, its trading weight and range for pack longevity, which equates to economy over the life of the motorcycle.

Eh, no it's not. It's getting a monthly fee out of what could be a button or switch, a monthly fee that could be just an unpaid, free to use feature of the bike. This is some serious "c-suite message to help you fall asleep at night territory".

“This limitation is good for you! Never mind we’re charging extra to remove it!” Yeah, I’d be a sucker to believe that.

Re: Zero Motorcycles makes its service manuals free

#168

The more I get problems with different machinery (chainsaw, raider lawnmower, waterpump, powerwasher) I've really started thinking more and more how every piece of equipment should automatically come with a service manual included which would also have all the bits and pieces clearly stated and catalogued. I've seen some of these manuals not being a detailed as I hoped. For context, I'm in Europe. For an example I ne…

The problem is that so many things have become unrepairable by design.

Re: Zero Motorcycles makes its service manuals free

#169

Good move, but another thing this brand does is charge you a monthly subscription to unlock the full battery range on your bike. If you don’t pay, you lug around a dead weight extra battery you cannot access. Overall this brand is notoriously unfriendly to consumers.

Oh my god, this should be illegal. What an environmental waste to block what hardware can do for business reasons, is there any global lobby fighting bullshit like this?

This kind of thing has existed forever. Cars are starting to do it, too, as it gets cheaper to make them all the same and disable some features in software.

HEVs also use only about 50% of the battery to reduce wear on it (go from 30 to 80 charge, no more).

Re: Zero Motorcycles makes its service manuals free

#170
post #164

Earlier quoted context omitted.

Not sure that's fair - the battery packs come with a 5 year warranty. If you increase the 'full range' - you're increasing the odds you'll need to claim on that, which needs paying for.

... Does.. It? No it doesn't.

it does, generally the deeper lithium ion batteries are discharged, the higher the likelihood of dendrites forming on the anode.

basically the more time that is spent not in the fully discharged state, the longer li-ion will last.

(this doesn't mean you want to leave it 100% charged either, that can also damage the pack; if leaving for extended non-use, leaving it at ~50% state of discharge is the generally recommended advice)

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