Earlier quoted context omitted.
I agree that this is ridiculous, but blame Apple and Google for wanting their 30% cut of digital goods; I think Amazon is actually right to refuse to play ball on this. Regardless, though, once you know how to do it, you only have to do two of those steps, which seems... fine?
> I agree that this is ridiculous, but blame Apple and Google for wanting their 30% cut of digital goods; That only explains steps 1-2.
Okay, so Steps 1-2 can be explained by the closed ecosystem of the device. You don't get these hurdles if your device is not closed-off.
Step 3 can be explained by the retailer of that good complying with international IP laws.
Step 4 is just step 1 for everyone else.
Step 5 is a legitimate WTF moment.
Step 6 is once again the result of avoiding the open ecosystem (the web).
Of those 6 steps that the GP complained about:
1. 3 of them are self-inflicted because of his choice of device and usage,
2. 1 is due to legal issues,
3. 1 is not a valid complaint,
4. 1 is an actual and valid complaint about the lack of a feature in the app.