What are the equivalent terms for Microsoft Teams?
And Google Meet
How Zoom’s terms of service and practices apply to AI features
91–100 of 185 posts
Re: How Zoom’s terms of service and practices apply to AI features
#92This is a nice statement, but the TOS is the important part, not what this marketing piece says. > You agree to grant and hereby grant Zoom a perpetual, worldwide, non-exclusive, royalty-free, sublicensable, and transferable license and all other rights required or necessary to redistribute, publish, import, access, use, store, transmit, review, disclose, preserve, extract, modify, reproduce, share, use, display, cop…
The marketing piece explains why you might want them to let them have these rights. The TOS are what you're giving up in exchange.
Re: How Zoom’s terms of service and practices apply to AI features
#93Nope
We’re not buying it
The days of the “corporate responsibility” letter are over. Nothing you say will be believed if it conflicts with your bottom line.
There’s saying in Texas…won’t be fooled again
Re: How Zoom’s terms of service and practices apply to AI features
#94Earlier quoted context omitted.
Yeah, if the TOS says one thing, and a blogpost pinky-promises another, only one of those two actually counts as far as I'm concerned.
I actually consider the act of doublespeak potentially insinuating ill intent. What you and what you say need to be consistent to preserve user trust and then being inconsistent shows mismanagement by senior leadership or even potentially intent to deceive or spin the situation while still implementing the policy. It’s the PR classic do one thing say another. Edit: Oh, and then this hits almost at the same time… http…
>I actually consider the act of doublespeak potentially insinuating ill intent
I agree with this sentiment and it feels like a heuristic at this point.
I think it comes from a decade of watching when corporate officers get caught red handed then try and denial of service the bad press with their jingoistic pablum.
Re: How Zoom’s terms of service and practices apply to AI features
#95This is a nice statement, but the TOS is the important part, not what this marketing piece says. > You agree to grant and hereby grant Zoom a perpetual, worldwide, non-exclusive, royalty-free, sublicensable, and transferable license and all other rights required or necessary to redistribute, publish, import, access, use, store, transmit, review, disclose, preserve, extract, modify, reproduce, share, use, display, cop…
It is perhaps a sign of how pervasive the assumption that a subscriber is an asset rather than a stakeholder that they have thought it is reasonable for a commercial communication service to claim copyright on private communications of their subscribers.
Can you imagine the response to telephone company saying they can use your voicemail messages for their own purposes.
Re: How Zoom’s terms of service and practices apply to AI features
#96Zoom was proved as being dishonest and untrustworthy years ago ( https://citizenlab.ca/2020/04/move-fast-roll-your-own-crypto... ) but companies never cared about the privacy of the people they forced to use the software and all the security problems and leaks that followed still didn't discourage people from using it. I doubt their mining of personal data for AI will stop people from using it either. Although there…
> they are all "too hard" or something Users vote with their feet based on cost and UX. While intertia is certainly a thing, there's a reason Zoom got a foothold while others didn't. The ability to send out links and having people join the meeting without creating accounts or manually installing clients first is huge in most real-world scenarios. Could you do that with... Teams? Skype? Hangouts if they weren't gmail…
[The ability to send out links and having people join the meeting without creating accounts or manually installing clients first is huge in most real-world scenarios ]
this is how it used to be, until HTTPS and cloudflare-like hosting solutions, were guzzled back like electric kool-aid. all you really needed was an IP and perhaps a port number if endpoint was behind NAT.
Re: How Zoom’s terms of service and practices apply to AI features
#97This is a nice statement, but the TOS is the important part, not what this marketing piece says. > You agree to grant and hereby grant Zoom a perpetual, worldwide, non-exclusive, royalty-free, sublicensable, and transferable license and all other rights required or necessary to redistribute, publish, import, access, use, store, transmit, review, disclose, preserve, extract, modify, reproduce, share, use, display, cop…
It is illuminating to do a search for the word "consent" in the document, considering they say that they will not use things without it.
Seems like it might be worth them including, IANAL. Otherwise can't they just change it in the website UI...? They don't promise any particular process for acquiring consent, but sure declare you give it to them for many many other things.
Re: How Zoom’s terms of service and practices apply to AI features
#98Earlier quoted context omitted.
The TOS has been updated to state the following: > Notwithstanding the above, Zoom will not use audio, video or chat Customer Content to train our artificial intelligence models without your consent.
"...will not use...to train ..." (emphasis mine) They'll do inference all day long, but not train without consent. Only being slightly paranoid here, but they could still analyze all of the audio for nefarious reasons (insider trading, identifying monetizable medical information from doctor's on Zoom, etc). Think of the marketing data they could generate for B2B products because they get to "listen" and "watch" every…
But don’t overlook how easy it is for them to bury obtaining consent in a 40 page agreement. It almost makes the things you highlighted moot.
Re: How Zoom’s terms of service and practices apply to AI features
#99Earlier quoted context omitted.
Well, there's a couple of reasons that people use it: 1) Until recently, Zoom's video/audio quality knocked everyone else's into a cocked hat. I don't think that's the case, anymore. Looks like a lot of folks got off their butts, and improved their quality, but I haven't seen this mentioned anywhere, by anyone. 2) Everyone else is using it. #2 is a biggie. Monopoly inertia is pretty hard to overcome, for people not i…
What video platforms do you think improved their audio quality to be comparable to Zoom? Meet certainly hasn't, their noise cancelling is awful and isn't going to get better as long as they're stuck in the browser. (I'm fine with browser performance 99% of the time, but when I'm spending hours a day on calls I'm going to prefer Zoom and native-quality audio processing)
I never liked Meet.
I was thinking of Bluejeans and Teams. GoToMeeting seems to have improved a lot, as well. WebEx is doing much better, but I have only used Bluejeans and Teams, in the last couple of years.
Re: How Zoom’s terms of service and practices apply to AI features
#100Earlier quoted context omitted.
Well, there's a couple of reasons that people use it: 1) Until recently, Zoom's video/audio quality knocked everyone else's into a cocked hat. I don't think that's the case, anymore. Looks like a lot of folks got off their butts, and improved their quality, but I haven't seen this mentioned anywhere, by anyone. 2) Everyone else is using it. #2 is a biggie. Monopoly inertia is pretty hard to overcome, for people not i…
What video platforms do you think improved their audio quality to be comparable to Zoom? Meet certainly hasn't, their noise cancelling is awful and isn't going to get better as long as they're stuck in the browser. (I'm fine with browser performance 99% of the time, but when I'm spending hours a day on calls I'm going to prefer Zoom and native-quality audio processing)
For some reason noise cancellation in Meet is gated by the tier of Google Workspace you’re on, it’s available on the $12/mo/user plan, but not on the $6 one.
This has always struck me as a weird business/product choice, since I imagine most users simply don’t know about this, assume Meet is just bad, and use other products, rather than having the idea to upgrade for better audio quality.