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How Zoom’s terms of service and practices apply to AI features

blog.zoom.us

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Re: How Zoom’s terms of service and practices apply to AI features

#31

Post by PaulDavisThe1st »

gchamonlive wrote: post #27
berbec wrote: post #4

This is a nice statement, but the TOS is the important part, not what this marketing piece says. > You agree to grant and hereby grant Zoom a perpetual, worldwide, non-exclusive, royalty-free, sublicensable, and transferable license and all other rights required or necessary to redistribute, publish, import, access, use, store, transmit, review, disclose, preserve, extract, modify, reproduce, share, use, display, cop…

> redistribute, publish, import, access, use, store, transmit, review, disclose, preserve, extract, modify, reproduce, share, use, display, copy, distribute, translate, transcribe, create This is very Technologic

It's missing "pickle" and "ferment", but I guess there's not enough culinary influence at Zoom HQ.

Re: How Zoom’s terms of service and practices apply to AI features

#32

Post by littlestymaar »

dylan604 wrote: post #24
littlestymaar wrote: post #11

> As part of our commitment to transparency and user control Bold claim for a company that already lost a class action for deliberately lying to its users.

It's like a drug addict that only went to rehab to avoid jail and is not really wanting to stop. That next relapse is just right there waiting for them.

Except the drug addict has an actual excuse for getting back to it: addiction is a medical condition, whereas here it's just lack of any kind of decency.

Re: How Zoom’s terms of service and practices apply to AI features

#34

Post by singleshot_ »

mplewis wrote: post #5
berbec wrote: post #4

This is a nice statement, but the TOS is the important part, not what this marketing piece says. > You agree to grant and hereby grant Zoom a perpetual, worldwide, non-exclusive, royalty-free, sublicensable, and transferable license and all other rights required or necessary to redistribute, publish, import, access, use, store, transmit, review, disclose, preserve, extract, modify, reproduce, share, use, display, cop…

The TOS has been updated to state the following: > Notwithstanding the above, Zoom will not use audio, video or chat Customer Content to train our artificial intelligence models without your consent.

A very powerful example of the difference between the words “will” and “shall.”

Hats off to zoom for the free contract drafting lesson!

[edit: thanks to HN commenter lolinder for the actual lesson].

Re: How Zoom’s terms of service and practices apply to AI features

#35

Post by jackpt »

TheRealPomax wrote: post #22
hackernewds wrote: post #9

Earlier quoted context omitted.

That seems an intentional business decision where expected value of fine < perceived benefit. $85M is little

$85M may be nothing to Apple, Facebook, or Google, but to Zoom it's a substantial amount. Their quarterly net income for Q1 2023 was only 15.4M. (Even if revenue was much higher. Revenue doesn't tell you anything about how well a company can take a financial hit)

Aren't those fines inflated due to the companies having a large revenue/to make an example?

Re: How Zoom’s terms of service and practices apply to AI features

#36

Post by lolinder »

singleshot_ wrote: post #34
mplewis wrote: post #5

Earlier quoted context omitted.

The TOS has been updated to state the following: > Notwithstanding the above, Zoom will not use audio, video or chat Customer Content to train our artificial intelligence models without your consent.

A very powerful example of the difference between the words “will” and “shall.” Hats off to zoom for the free contract drafting lesson! [edit: thanks to HN commenter lolinder for the actual lesson].

> You can use "will" to create a promise--a contractual obligation. See Bryan A. Garner, A Dictionary of Modern Legal Usage 941-942 (2d ed., Oxford U. Press 1995). When used in this way, "will" is not merely stating a future event, it is creating a promise to perform:

> > Landlord will clean and maintain all common areas.

> In most basic contracts, I recommend using "will" to create obligations, as long as you are careful to be sure any given usage can't be read as merely describing future events. I'm generally against "shall" because it is harder to use correctly and it is archaic.

https://law.utexas.edu/faculty/wschiess/legalwriting/2005/05...

Re: How Zoom’s terms of service and practices apply to AI features

#37

Post by fsflover »

Simorgh wrote: post #20
gnfargbl wrote: post #18

Earlier quoted context omitted.

Which provider will you be moving to, and have you checked that their ToS are more acceptable?

This is the question! Is there anything anyone would recommend on security grounds? Enterprise may resonate with something with Signal level e2ee. Has anyone tried Element IO, as an example, in a commercial setting? Asking for a friend.

https://news.ycombinator.com/item?id=37021910

Re: How Zoom’s terms of service and practices apply to AI features

#39

Post by gjsman-1000 »

ec109685 wrote: post #19
gruez wrote: post #3

Called it a few days ago: https://news.ycombinator.com/item?id=37022827 It's baffling how many people in previous threads thought a company that gets most of its money from enterprise/business clients, will burn all their reputation by surreptitiously using client data to train their AI.

Always wise to remember Hanlon's razor: "Never ascribe to malice that which is adequately explained by incompetence" Occam's razor also applies here.

I'm sorry, I didn't maliciously stab the guy, I was just really, really, really incompetent with handling this axe.
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