How Zoom’s terms of service and practices apply to AI features
1–10 of 185 posts
Re: How Zoom’s terms of service and practices apply to AI features
#2Seems like they are addressing it heads-on
Re: How Zoom’s terms of service and practices apply to AI features
#3Called it a few days ago: https://news.ycombinator.com/item?id=37022827
It's baffling how many people in previous threads thought a company that gets most of its money from enterprise/business clients, will burn all their reputation by surreptitiously using client data to train their AI.
Re: How Zoom’s terms of service and practices apply to AI features
#4This is a nice statement, but the TOS is the important part, not what this marketing piece says.
> You agree to grant and hereby grant Zoom a perpetual, worldwide, non-exclusive, royalty-free, sublicensable, and transferable license and all other rights required or necessary to redistribute, publish, import, access, use, store, transmit, review, disclose, preserve, extract, modify, reproduce, share, use, display, copy, distribute, translate, transcribe, create derivative works, and process Customer Content and to perform all acts with respect to the Customer Content.
> (ii) for the purpose of product and service development, marketing, analytics, quality assurance, machine learning, artificial intelligence, training, testing, improvement of the Services, Software, or Zoom’s other products, services, and software, or any combination thereof
Re: How Zoom’s terms of service and practices apply to AI features
#5This is a nice statement, but the TOS is the important part, not what this marketing piece says. > You agree to grant and hereby grant Zoom a perpetual, worldwide, non-exclusive, royalty-free, sublicensable, and transferable license and all other rights required or necessary to redistribute, publish, import, access, use, store, transmit, review, disclose, preserve, extract, modify, reproduce, share, use, display, cop…
The TOS has been updated to state the following:
> Notwithstanding the above, Zoom will not use audio, video or chat Customer Content to train our artificial intelligence models without your consent.
Re: How Zoom’s terms of service and practices apply to AI features
#6This is a nice statement, but the TOS is the important part, not what this marketing piece says. > You agree to grant and hereby grant Zoom a perpetual, worldwide, non-exclusive, royalty-free, sublicensable, and transferable license and all other rights required or necessary to redistribute, publish, import, access, use, store, transmit, review, disclose, preserve, extract, modify, reproduce, share, use, display, cop…
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Re: How Zoom’s terms of service and practices apply to AI features
#7Called it a few days ago: https://news.ycombinator.com/item?id=37022827 It's baffling how many people in previous threads thought a company that gets most of its money from enterprise/business clients, will burn all their reputation by surreptitiously using client data to train their AI.
Given the company’s history, it doesn’t seem very baffling at all…
> Zoom has agreed to pay $85 million to settle claims that it lied about offering end-to-end encryption and gave user data to Facebook and Google without the consent of users. The settlement between Zoom and the filers of a class-action lawsuit also covers security problems [0]
> Mac update nukes dangerous webserver installed by Zoom [1]
> The 'S' in Zoom, Stands for Security - uncovering (local) security flaws in Zoom's macOS client [2]
[0] https://arstechnica.com/tech-policy/2021/08/zoom-to-pay-85m-...
[1] https://arstechnica.com/information-technology/2019/07/silen...
Re: How Zoom’s terms of service and practices apply to AI features
#8This is a nice statement, but the TOS is the important part, not what this marketing piece says. > You agree to grant and hereby grant Zoom a perpetual, worldwide, non-exclusive, royalty-free, sublicensable, and transferable license and all other rights required or necessary to redistribute, publish, import, access, use, store, transmit, review, disclose, preserve, extract, modify, reproduce, share, use, display, cop…
The TOS has been updated to state the following: > Notwithstanding the above, Zoom will not use audio, video or chat Customer Content to train our artificial intelligence models without your consent.
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Re: How Zoom’s terms of service and practices apply to AI features
#9Called it a few days ago: https://news.ycombinator.com/item?id=37022827 It's baffling how many people in previous threads thought a company that gets most of its money from enterprise/business clients, will burn all their reputation by surreptitiously using client data to train their AI.
Given the company’s history, it doesn’t seem very baffling at all… > Zoom has agreed to pay $85 million to settle claims that it lied about offering end-to-end encryption and gave user data to Facebook and Google without the consent of users. The settlement between Zoom and the filers of a class-action lawsuit also covers security problems [0] > Mac update nukes dangerous webserver installed by Zoom [1] > The 'S' in…
That seems an intentional business decision where expected value of fine < perceived benefit. $85M is little
Re: How Zoom’s terms of service and practices apply to AI features
#10This is a nice statement, but the TOS is the important part, not what this marketing piece says. > You agree to grant and hereby grant Zoom a perpetual, worldwide, non-exclusive, royalty-free, sublicensable, and transferable license and all other rights required or necessary to redistribute, publish, import, access, use, store, transmit, review, disclose, preserve, extract, modify, reproduce, share, use, display, cop…
The TOS has been updated to state the following: > Notwithstanding the above, Zoom will not use audio, video or chat Customer Content to train our artificial intelligence models without your consent.
Apparently the TOS can be edited at any time to say anything without notice.
It’s worth mentioning that per this agreement they can still do almost anything else with that data. They could put your face up on a billboard if they wanted to.
I’m out. I was a paying user. Can’t run fast enough from ever doing business with them again.