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Not Using Zoom

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Re: Not Using Zoom

#91
I see 4 competitors in this space (consumer video-conferencing SaaS):

- Zoom

- Google Meet

- MS Teams

- Jitsi (free)

I try and avoid Google products where I can but it seems like the least worst option here (I use Jitsi when I can but it's limited). Is there a 5th option out there?

I have tried Discord, it's reasonable, but the UX is kinda crazy for anyone not used to it - very hard to convince non-gamers to use it.

Re: Not Using Zoom

#92

Hi there, I'm the COO of Zoom. We currently do not use audio, video or chat content to train AI models and we would not do so without customer consent. Please see our blog https://blog.zoom.us/zooms-term-service-ai/

As the others have been saying, you need to absolutely spell this out in the ToS. The language in the ToS is far too broad and no matter how trustworthy your company may be now, people are cluing into the fact that that trustworthiness is one heartbeat away from a change in leadership that decides to push the boundary up to the legal limits in the law or ToS.

They explicitly said “we do not”, not “we will not.” The ToS and their statements allow them to change their mind at any time without notifying anyone.

Re: Not Using Zoom

#93

Hi there, I'm the COO of Zoom. We currently do not use audio, video or chat content to train AI models and we would not do so without customer consent. Please see our blog https://blog.zoom.us/zooms-term-service-ai/

Maybe not now, but you will.

Re: Not Using Zoom

#94

Hi there, I'm the COO of Zoom. We currently do not use audio, video or chat content to train AI models and we would not do so without customer consent. Please see our blog https://blog.zoom.us/zooms-term-service-ai/

> We do not use audio, video or chat content to train AI models Could you please tell us what you do use? Uploaded files? Screenshots from screen sharing?

She's lying, if you click on the blog post you can see that if an account owner opts in, they use audio, video, and chat content of all participants to train their models. As a user you are notified of this but not given a way to opt out, other than just leaving the meeting.

Re: Not Using Zoom

#95
post #20
post #5

> Be indemnified by me if it turns out someone else owns the IP or has their rights infringed Does this mean Zoom expects their users to take on the legal burden if someone on a call uses a copyrighted image on a PowerPoint slide?

I loathe Zoom but wouldn’t that be the right call? The person who made the infringing content is responsible? We’ve already been through all of this with social networks, no?

It’s not the same though.

When you post on social media, you’re posting information publicly (or semi-publicly). When you say, or show, something on a zoom call, there’s an expectation of privacy between the participants of the call. Zoom is now saying no, there isn’t, because they’re going to use the content of your calls to train their AI.

Re: Not Using Zoom

#96

I see 4 competitors in this space (consumer video-conferencing SaaS): - Zoom - Google Meet - MS Teams - Jitsi (free) I try and avoid Google products where I can but it seems like the least worst option here (I use Jitsi when I can but it's limited). Is there a 5th option out there? I have tried Discord, it's reasonable, but the UX is kinda crazy for anyone not used to it - very hard to convince non-gamers to use it.

In what way do you find Jitsi limited?

Perhaps BigBlueButton would be another reasonable option?

Re: Not Using Zoom

#97
post #5

> Be indemnified by me if it turns out someone else owns the IP or has their rights infringed Does this mean Zoom expects their users to take on the legal burden if someone on a call uses a copyrighted image on a PowerPoint slide?

Why on earth would Zoom be responsible for the legal burden if one of their millions of users uses a copyrighted image?

If the contents of the call are kept private, there’s no legal burden.

Re: Not Using Zoom

#98

I see 4 competitors in this space (consumer video-conferencing SaaS): - Zoom - Google Meet - MS Teams - Jitsi (free) I try and avoid Google products where I can but it seems like the least worst option here (I use Jitsi when I can but it's limited). Is there a 5th option out there? I have tried Discord, it's reasonable, but the UX is kinda crazy for anyone not used to it - very hard to convince non-gamers to use it.

Webex is pretty good

Re: Not Using Zoom

#99
post #77

I feel like we are dangerously close to the situation where companies don't even put this in the ToS. "Better to ask for forgiveness than for permission." See also Uber, who broke the rules and got away with it, and in fact built their empire on top of breaking the law. We should not let companies get away with this. In fact, CEOs of such companies should face prison time. Otherwise it would be too easy to steal your…

> "Better to ask for forgiveness than for permission."

Thankfully we're starting to see legislation being rolled out in a lot of areas with reasonably large penalties for this approach (e.g. 4% of the company's global revenue for the EU).

Re: Not Using Zoom

#100
post #96

I see 4 competitors in this space (consumer video-conferencing SaaS): - Zoom - Google Meet - MS Teams - Jitsi (free) I try and avoid Google products where I can but it seems like the least worst option here (I use Jitsi when I can but it's limited). Is there a 5th option out there? I have tried Discord, it's reasonable, but the UX is kinda crazy for anyone not used to it - very hard to convince non-gamers to use it.

In what way do you find Jitsi limited? Perhaps BigBlueButton would be another reasonable option?

Jitsi's free service disables video to "save bandwidth" if you have any reasonable amount of participants (3+ in my experience), and doesn't allow you to re-enable it.

Their paid service allows you to tweak this but it starts at $100/mo.

Have never tried BBB & I'm starting to see a lot of folk recommending it here now as I read through the comments... is it available as a service or is it purely a self-host option (website appears to imply the latter at first but I haven't dug into it yet).

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