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Zoom terms now allow training AI on user content with no opt out

explore.zoom.us

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Re: Zoom terms now allow training AI on user content with no opt out

#71
post #55

Earlier quoted context omitted.

You will have to excuse me if I don’t trust a company that kicks off users at the behest of the PRC! https://techcrunch.com/2020/06/11/zoom-admits-to-shutting-do... Quibbles over the definition of phrases like “Customer Content” and “Service Generated Data” are designed to obfuscate meaning and confuse readers to think that the headline is wrong. It is not wrong. This company does what it wants to, obviously, given i…

I'm not rendering an opinion here about the trustworthiness of Zoom. I'm simply saying that the plain reading of the TOS is the opposite of what the headline on this post claims.

The definition of phrases like “Customer Content” and “Service Generated Data” are unclear. It is disingenuous to say that the headline is the “opposite” of what the headline suggests.

You really think that the engineers in China are not actively working on developing AI models of users without using a lot of user content to feed the model? Doubtful. Hiding behind ill-defined terms has the fingerprints of an Orwellian regime. I think I know which one.

Re: Zoom terms now allow training AI on user content with no opt out

#72
post #30
post #14

Earlier quoted context omitted.

Before that: > Customer Content does not include any telemetry data, product usage data, diagnostic data, and similar content or data that Zoom collects or generates in connection with your or your End Users’ use of the Services or Software (“Service Generated Data”). I could be wrong, but my take is that there is not all that much to see here

It's hard to understand what they mean. I understand it as they're free to generate "Service Generated Data" based on “Customer Content”. So for example, a compressed rendition of a call recording would be "Service Generated Data" and thus they will be free to do whatever they want with it (improve their caption generation models ... or sell it to someone?).

A recording of your call can be generated data based on their service recording it.

Re: Zoom terms now allow training AI on user content with no opt out

#73
post #36

edit: I'm retracting my earlier comment. Earlier I wrote that the headline didn't seem to match what was in the TOS, since OP never mentioned which part they're concerned about. I'm now assuming the part they don't like is §10.4(ii): > 10.4 Customer License Grant. You agree to grant and hereby grant Zoom a perpetual, worldwide, non-exclusive, royalty-free, sublicensable, and transferable license and all other rights…

> You agree that Zoom compiles and may compile Service Generated Data based on Customer Content and use of the Services and Software.

This clause reads like the distinction is less about the contents and more about zoom's rights to use any content

Re: Zoom terms now allow training AI on user content with no opt out

#74
post #58

Earlier quoted context omitted.

Once you have enough budget for full time lawyers, legal minefields are just another thing to test. Many times, the mines will be inactive, at least long enough to earn money. Better to ask for forgiveness than permission, etc.

My company has been asked to sign a form 899, which seems to be interpreted as meaning we have to ensure that our entire supply chain does not use Huawei I'm not sure how we can do that. For example the only ISP we can use in one of our offices provides internet via a devices with a Huawei MAC address. Now fine, I can see it's part, we could close the office, but how can I confirm that a security contractor we have i…

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Re: Zoom terms now allow training AI on user content with no opt out

#78
post #40
post #15

What are the alternatives people have tried and had good experiences with?

I have tried most of them: Google Meet, Teams, Slack, Discord, Skype, Jitsi and so far I liked Jitsi the most and Skype the least.

That's helpful to know you tried all of those. Based on that plus all the other Jitsi mentions in the thread, I'll give Jitsi a try.

Re: Zoom terms now allow training AI on user content with no opt out

#80
post #11

Thankfully nothing like this is in Jitsi Meet’s TOS: https://jitsi.org/meet-jit-si-terms-of-service/ It never ceases to amaze me how companies choose the worst software!

+1 for Jitsi. They are awesome, lightweight, and just work with the least hassle. Pretty bad that many nontechnical users are not aware of it compared to Google Meet or Teams.

lightweight? they are literally the only video chatting service I use that makes my laptop fans spin up.
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