Lots of businesses use Zoom for very private things like law and finance. I smell lawsuits.
Zoom terms now allow training AI on user content with no opt out
61–70 of 538 posts
Re: Zoom terms now allow training AI on user content with no opt out
#62edit: I'm retracting my earlier comment. Earlier I wrote that the headline didn't seem to match what was in the TOS, since OP never mentioned which part they're concerned about. I'm now assuming the part they don't like is §10.4(ii): > 10.4 Customer License Grant. You agree to grant and hereby grant Zoom a perpetual, worldwide, non-exclusive, royalty-free, sublicensable, and transferable license and all other rights…
> But it doesn't say that Customer Content is being used to train AI; it says that Zoom can do whatever it wants with Service Generated Data.
Customer recordings are service generated content.
Re: Zoom terms now allow training AI on user content with no opt out
#63At the scale of Zoom and MS Teams ... you could theoretically train an AI model that can autonomously conduct all meetings businesses ever need -- all day every day -- without any human ever needing to attend. So much productivity claimed back!
GenAI provides the agenda, GenAI bots log in with a AI avatar and spout hallucinations, bots agree to disagree and setup a followup meeting next week after resolving fake calendar conflicts amongst themselves. Minutes and action items are sent out and reviewed in next meeting, jiras are updated, CRs approved, budgets allocated and rescinded.
Re: Zoom terms now allow training AI on user content with no opt out
#64edit: I'm retracting my earlier comment. Earlier I wrote that the headline didn't seem to match what was in the TOS, since OP never mentioned which part they're concerned about. I'm now assuming the part they don't like is §10.4(ii): > 10.4 Customer License Grant. You agree to grant and hereby grant Zoom a perpetual, worldwide, non-exclusive, royalty-free, sublicensable, and transferable license and all other rights…
Except it’s a few steps away from customer input and customer content.
Sounds like it can eventually include chats during a call.
Sounds like it can eventually include the files of your meeting recordings in its processing, since it is a file. A call recording stored to your zoom cloud can be a form of service generated data from calls.
And sounds like it include transcripts of live audio could also function as service generated data (was the audio clear? Could ai convert speech to text?)
The statistics of calls could turn into the wavelengths of the audio and video in real time. Gotta keep an eye on the quality with AI.
My only question is if this include the paid users?
If so, I had been meaning to move on from Zoom as a paid customer and this may have done it.
It’s not end to end encryption if Zoom can tap into your files on your cloud or computer. Or let you pretend you are providing the other party with encryption when they aren’t safe. Corporate information is valuable to some.
Re: Zoom terms now allow training AI on user content with no opt out
#65Thankfully nothing like this is in Jitsi Meet’s TOS: https://jitsi.org/meet-jit-si-terms-of-service/ It never ceases to amaze me how companies choose the worst software!
How does Jitsi handle 500-person+ conference calls these days? This is the killer zoom feature - it looks like Jitsi can handle up to 500 now. https://jaas.8x8.vc/#/comparison . That's personally not enough for many remote companies. So if we're going to have to have Zoom on our machines anyway (to handle an all-company meeting), why not just use it for the rest?
Specifically because of the discussed TOS.
Re: Zoom terms now allow training AI on user content with no opt out
#66edit: I'm retracting my earlier comment. Earlier I wrote that the headline didn't seem to match what was in the TOS, since OP never mentioned which part they're concerned about. I'm now assuming the part they don't like is §10.4(ii): > 10.4 Customer License Grant. You agree to grant and hereby grant Zoom a perpetual, worldwide, non-exclusive, royalty-free, sublicensable, and transferable license and all other rights…
Good catch jxf! but what is that boundary line between SGD and Customer Input/Content? Is it blurry or clearly defined? It seems like things like translations or future enhancements might fall into that area (it also seems like training AI on diags isn't as useful), so this might be expanded in the future now that they have that language in place.
It is defined not at all. Sorry if this is bad for your investment decisions, jxf, but this company is not trustworthy.
Re: Zoom terms now allow training AI on user content with no opt out
#67edit: I'm retracting my earlier comment. Earlier I wrote that the headline didn't seem to match what was in the TOS, since OP never mentioned which part they're concerned about. I'm now assuming the part they don't like is §10.4(ii): > 10.4 Customer License Grant. You agree to grant and hereby grant Zoom a perpetual, worldwide, non-exclusive, royalty-free, sublicensable, and transferable license and all other rights…
You will have to excuse me if I don’t trust a company that kicks off users at the behest of the PRC! https://techcrunch.com/2020/06/11/zoom-admits-to-shutting-do... Quibbles over the definition of phrases like “Customer Content” and “Service Generated Data” are designed to obfuscate meaning and confuse readers to think that the headline is wrong. It is not wrong. This company does what it wants to, obviously, given i…
Well it’s a Chinese company. So they are beholden to the CCP.
Re: Zoom terms now allow training AI on user content with no opt out
#68edit: I'm retracting my earlier comment. Earlier I wrote that the headline didn't seem to match what was in the TOS, since OP never mentioned which part they're concerned about. I'm now assuming the part they don't like is §10.4(ii): > 10.4 Customer License Grant. You agree to grant and hereby grant Zoom a perpetual, worldwide, non-exclusive, royalty-free, sublicensable, and transferable license and all other rights…
But it is saying that your customer content may be used for training AI, in 10.4: > 10.4 Customer License Grant. You agree to grant and hereby grant Zoom a perpetual, worldwide, non-exclusive, royalty-free, sublicensable, and transferable license and all other rights required or necessary to redistribute, publish, import, access, use, store, transmit, review, disclose, preserve, extract, modify, reproduce, share, use…
Wow. I hope the op just didn’t read that far.
Re: Zoom terms now allow training AI on user content with no opt out
#69At the scale of Zoom and MS Teams ... you could theoretically train an AI model that can autonomously conduct all meetings businesses ever need -- all day every day -- without any human ever needing to attend. So much productivity claimed back! GenAI provides the agenda, GenAI bots log in with a AI avatar and spout hallucinations, bots agree to disagree and setup a followup meeting next week after resolving fake cale…
sign me up lmao
Re: Zoom terms now allow training AI on user content with no opt out
#70I am curious if they have been silently saving voice to text transcription in the background on all calls and if AI will be permitted to ingest all of that data. A great deal could be learned from private one on one calls in the corporate world. The insider knowledge one could gain about corporations and governments would be fascinating.
Their mouths must be watering at this thought but the legal repercussions are obviously company destroying
It wouldn’t be surprising.
Gotta make sure audio is clear on calls.
How?
We run randomly less random speech to text to make sure words are being said.
Which words? Well if any are on this list of words we might think have to tell someone.