Live data from Hacker News

Zoom terms now allow training AI on user content with no opt out

explore.zoom.us

31–40 of 538 posts

Re: Zoom terms now allow training AI on user content with no opt out

#31

Why not switch? I've had good experiences with competitors. I don't know if they're as nice for mass meetings instead of one-to-one or small groups, but at least for the chats I've had, there's never been any reason to go to Zoom. (I care more about spyware, privacy, and user sovereignty than AI training.)

Presumably Microsoft does the same with Teams

Re: Zoom terms now allow training AI on user content with no opt out

#32
post #11

Thankfully nothing like this is in Jitsi Meet’s TOS: https://jitsi.org/meet-jit-si-terms-of-service/ It never ceases to amaze me how companies choose the worst software!

+1 for Jitsi. They are awesome, lightweight, and just work with the least hassle. Pretty bad that many nontechnical users are not aware of it compared to Google Meet or Teams.

This is just a marketing problem aint it?

Unfortunately, one big marketing resource is also owned by said competitor...opps. So where are those antitrust laws again?

Re: Zoom terms now allow training AI on user content with no opt out

#33

Isn't this a huge legal minefield when you think about schools using zoom for online learning?

Once you have enough budget for full time lawyers, legal minefields are just another thing to test. Many times, the mines will be inactive, at least long enough to earn money. Better to ask for forgiveness than permission, etc.

Re: Zoom terms now allow training AI on user content with no opt out

#36
edit: I'm retracting my earlier comment. Earlier I wrote that the headline didn't seem to match what was in the TOS, since OP never mentioned which part they're concerned about.

I'm now assuming the part they don't like is §10.4(ii):

> 10.4 Customer License Grant. You agree to grant and hereby grant Zoom a perpetual, worldwide, non-exclusive, royalty-free, sublicensable, and transferable license and all other rights required or necessary to redistribute, publish, import, access, use, store, transmit, review, disclose, preserve, extract, modify, reproduce, share, use, display, copy, distribute, translate, transcribe, create derivative works, and process Customer Content and to perform all acts with respect to the Customer Content: [...] _(ii) for the purpose of product and service development, marketing, analytics, quality assurance, machine learning, artificial intelligence, training, testing, improvement of the Services, Software, or Zoom’s other products, services, and software, or any combination thereof_

Notice that 10.4(ii) says they can use Customer Content "for ... machine learning, artificial intelligence, training", which is certainly allowing training on user content.

Re: Zoom terms now allow training AI on user content with no opt out

#37

Why not switch? I've had good experiences with competitors. I don't know if they're as nice for mass meetings instead of one-to-one or small groups, but at least for the chats I've had, there's never been any reason to go to Zoom. (I care more about spyware, privacy, and user sovereignty than AI training.)

> I've had good experiences with competitors

That's flipped for me: I've had good experiences with zoom on occasion.

The only time we use Zoom is with US customers, so a handful of times per year I'd estimate. Before covid, I only ever heard of Zoom in the context of laughably bad vulnerabilities; then during covid, suddenly it was a new verb used online to mean video calls. In a world where there are many established players (until 2019-12-31, I had already used: skype/lync, jitsi, discord, signal, whatsapp, wire, telegram, hangouts, webex, jami/ring, and gotomeeting) are already established players, why in the world would anyone ever choose to go with specifically the company that we all laughed at? I don't get it, and it seems most of our customers (mostly european) either

Re: Zoom terms now allow training AI on user content with no opt out

#38
Given how many large companies outright ban using AI for codegen etc (including Google!), will this cause some of those large companies to find alternatives to Zoom, or is it just too ingrained?

(I remember when WebEx was the default choice for large companies, and now that's largely changed, but that was because Cisco allowed WebEx to mostly wither on the vine, while Zoom is still a great product, if not company.)

What about in govt, US or otherwise? Is Zoom still going to be used?

Post reply on HN