My biggest current peeve is not allowing me to see shipping costs until I’ve given basically all my information to a company before I’ve checked out.
This is why Amazon is still winning. The competition needs to compete better.
I cancelled Prime about a year ago - delivery sucks at my location with their logistics and I just don't want to deal with it. I still occasionally order some things that are hard to find elsewhere, I just ship it to an address where things won't be immediately stolen.
And after the huge "subscribe prime" interstitial with the tiny "not now" button, they still add prime to the order, not as a regular line-item, but as something you have to hunt around for to remove. They're cramming, just like telecom used to.
Amazon is awful if you have the temerity to fail to tithe them as they believe they are due. Fuck them.