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Amazon is giving all of your personal information to courier companies
11–20 of 51 posts
Re: Amazon is giving all of your personal information to courier companies
#12Amazon’s not unique here.
I once rented a car and after returning it the guy who inspected the car was very excited to tell me there was no damage so I get my full deposit back, and I should be thanking him.
But was no damage at all, so it’s not like he did me any favor by covering something up.
He called my mobile that night asking me to give him a review. I reluctantly said I would take a look when I get home.
He called me the next day and told me he hadn’t seen my review yet and asked for it again.
I was seriously annoyed, and considered leaving him a negative review for being so intrusive, but I was hesitant, not knowing what other personal information he has of mine.
This was just a regular business transaction, it’s not like he went over and above with customer service, or did anything exceptional.
I wound up leaving no review, and would consider never renting from this company again.
Re: Amazon is giving all of your personal information to courier companies
#13It is not unreasonable for driver to get phone number.
However this bullshit of leaving reviews on everything is... Why should I even need to review a delivery? Maybe we should be able to give 1 star to CEOs and boards of these companies asking for reviews. And maybe their compensation should be affected. Let's say not getting perfect 5 star rating would mean no extra compensation this year.
Re: Amazon is giving all of your personal information to courier companies
#14Not surprised by this. I occasionally get calls from Amazon drivers asking where i am if I don't open the door. For some reason it never occurs to them that I'm simply not at home. Then again when you order stuff on AliExpress, they might just print your phone number on the parcel.
Are you sure the call is coming from their work phone? Typically with food delivery contractors the driver's app has a VoIP button that acts as a bridge, so they don't actually see your number. Also important because the person ordering might have an international number with high inbound rates, so it would be a hassle dealing with billing that you would rather have Amazon/Doordash/Foodora handle with their gateway.
Yeah, I've had this happen a few times and the call is from a Seattle area code.
Re: Amazon is giving all of your personal information to courier companies
#15Can you explain what you mean by "all your personal information?" The evidence is only for them having a phone number and email in addition to your (obviously necessary) name and address.
The email makes sense, because that's the primary means of communication for your amazon profile. The phone number is no where to be found, and was clearly given.
In case they can't get in your gate or can't find your apartment, they need to call you. This is a commom practice in any home servicing industry to ask customers to rate them. The contractor is likely just doing this to stay on amazon's payroll.
Re: Amazon is giving all of your personal information to courier companies
#16Unless something has changed, customer data leaks to any merchant selling through Amazon.
You can fulfill an existing SKU via Prime and get full name and shipping detail on anyone who buys.
This means anyone selling on Amazon can ~buy personal data of people who want a particular product by setting the lowest price among sellers, clearing your inventory first.
At least this was what I observed selling an ebike part I designed (new sku) and competing to sell bafang ebike motor brake sensors.
Re: Amazon is giving all of your personal information to courier companies
#17It is not unreasonable for driver to get phone number. However this bullshit of leaving reviews on everything is... Why should I even need to review a delivery? Maybe we should be able to give 1 star to CEOs and boards of these companies asking for reviews. And maybe their compensation should be affected. Let's say not getting perfect 5 star rating would mean no extra compensation this year.
Reviews are like self checkout but for people management. Outsource the annual review to customers in aggregate.
Re: Amazon is giving all of your personal information to courier companies
#18From this country, the weirdest thing is leaving packages unattended on the porch. How do you do that in an apartment building anyway?
All couriers have my phone number here because the delivery only goes into my hands.
There is no review system though, so there's no incentive for them to talk to me after delivery.
Re: Amazon is giving all of your personal information to courier companies
#19In my country, virtually every package sent by courier has the phone number of the recipient on the label. Is that not the case in the rest of the world?
Re: Amazon is giving all of your personal information to courier companies
#20Amazon’s not unique here. I once rented a car and after returning it the guy who inspected the car was very excited to tell me there was no damage so I get my full deposit back, and I should be thanking him. But was no damage at all, so it’s not like he did me any favor by covering something up. He called my mobile that night asking me to give him a review. I reluctantly said I would take a look when I get home. He c…
Tell the company (not the branch) as much.