Tesla created secret team to suppress thousands of driving range complaints
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Re: Tesla created secret team to suppress thousands of driving range complaints
#2[deleted]
Re: Tesla created secret team to suppress thousands of driving range complaints
#3To "combat misinformation", surely?
Re: Tesla created secret team to suppress thousands of driving range complaints
#4Re: Tesla created secret team to suppress thousands of driving range complaints
#5That's a pretty damning article and it looks like there are more and more of those coming.
Tesla still somehow benefits from its innovators / clean company reputation, but at this pace it won't be long before agencies start to act on what's become much more than just 'optimistic marketing'.
Re: Tesla created secret team to suppress thousands of driving range complaints
#6Since cars have integrated phone-home diagnostic software, why would the government even allow automakers to advertise 'estimated' ranges for specific car models and not simply show actual averages?
Re: Tesla created secret team to suppress thousands of driving range complaints
#7Inside the Nevada team’s office, some employees celebrated canceling service appointments by putting their phones on mute and striking a metal xylophone, triggering applause from coworkers who sometimes stood on desks.
That's a fairly amazing display of corporate customer contempt. Shareholders couldn't have shown more disdain for their consumers.
Re: Tesla created secret team to suppress thousands of driving range complaints
#8I have a model Y. I hate almost everything about it. But most germane, The "Battery meter" at the top of the display is total bunk. That's got to be "rosy" numbers. It'll display a the battery in miles, but it's at least 25% inflated.
However if you punch in a destination, you'll get exact numbers, and those are insanely reliable. It claims (and I don't believe any claims coming from tesla) that it'll factor wind, elevation, temperature, etc. But regardless of what it factors in, it's on the money.
Re: Tesla created secret team to suppress thousands of driving range complaints
#9"The directive to present the optimistic range estimates came from Tesla Chief Executive Elon Musk, this person said."
"“Elon wanted to show good range numbers when fully charged,” the person said, adding: “When you buy a car off the lot seeing 350-mile, 400-mile range, it makes you feel good.”"
Yep, the great Technoking's narcissism manifesting itself in critical technology decisions. Hopefully the ongoing stories of severe mismanagement at Tesla will show people that severe personality flaws matter, especially in technology.
Re: Tesla created secret team to suppress thousands of driving range complaints
#10Is this any different than companies paying public relations departments to salt the media and internet with positive stories, and downplay negative?