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People think they hate personalized search, but they actually love it.

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Re: People think they hate personalized search, but they actually love it.

#21
I think people just hate the idea of change. Look at the Facebook UI redesigns. Every time they do a major change, people freak out and scream bloody murder for about 3 or 4 days, even if the new design is better than the old.

Something similar is happening for Google with both this and their ToS changes. They're largely improvements, but many people hate the thought of partially relearning or adapting to a new or changed system.

I generally think moving people from old to new is best, even if they cry about it. The trick is to ignore the ones complaining for the sake of complaining while addressing legitimate grievances.

Re: People think they hate personalized search, but they actually love it.

#22
post #7

Earlier quoted context omitted.

That's one concern. Another is that "how do I know that you hid stuff I would really have preferred to see?" The idea behind seamless personalized search requires some information hiding or re-arrangement, and I think people aren't so happy with that idea.

Exactly. I already know that Google utterly fails at "autocorrecting" my search terms, because invariably the autocorrect note at the top just means I need to add more "quotes" to force the search I wanted in the first place. Given that, I don't have much confidence in personalized search results either. Beyond that, I also find value in knowing how the results and rankings look in general, and that value goes away i…

Indeed,

Google actually often succeeds in giving me good alternative suggestions but when it fails to even consider a search for a programming keyword, automatically only searching for a common search term, it is so infuriating that their successes are forgotten.

Re: People think they hate personalized search, but they actually love it.

#23
post #19
post #16

Earlier quoted context omitted.

I'm a person, and I hate personalized search exactly because of what personalized search is. I don't want to live in a filter bubble. If I search for my name, I obviously want to know what other people would see about me. The same goes for any kind of ego-searching (my software projects, for example) If I search for "where to buy x", I want to see where Google thinks it is best to buy x, regardless of the fact that I…

> I hate personalized search exactly because of what personalized search is i don't understand what your rant is about. just don't use personalized search; its a completely optional feature.

>> People don't hate personalized search

> I hate personalized search

That's what it's about. Just a counter example to a sweeping statement.

Although, now it seems that "personalized search" might mean different things to different people; I'm not only talking about Search Plus Your World. I've had to go to extra trouble to get google to show me results not tweaked for Norway. I mean -- I still get to hate it if it is optional, as long as it is bothering me, don't I? :)

Re: People think they hate personalized search, but they actually love it.

#24
post #5
post #4

This is an attempt to rationalize away people's concerns without having to address them. People really do have concerns, and if they are not precisely what is being articulated and the words don't precisely match the actions, that is not proof they don't exist. It merely means that people are not successfully articulating them. It would be better to try to figure out what they actually are than to take the psychologi…

Just to make sure its clear, the author of this runs a media company and is not a Googler. I'm not sure he benefits at all by rationalizing away "people's concerns without having to address them".

Answering an argument the parent didn't make or even come close to making isn't "making things clear" to my mind - just the opposite...

Re: People think they hate personalized search, but they actually love it.

#25
post #18
post #16

Earlier quoted context omitted.

I'm a person, and I hate personalized search exactly because of what personalized search is. I don't want to live in a filter bubble. If I search for my name, I obviously want to know what other people would see about me. The same goes for any kind of ego-searching (my software projects, for example) If I search for "where to buy x", I want to see where Google thinks it is best to buy x, regardless of the fact that I…

Open an incognito window?

As a matter of fact this causes google.com to take me to google.no, contrary to what my settings say (that are active when I'm not in an incognito window). This is also independent of what my browser language preferences are.

I'm not exactly sure if this poisons my search results or not, and I am too tired to look into it right now. But it still makes me worry that I'm seeing skewed search results.

Additionally, it is of couse extra work to open an incognito window for every search, so this still means Google's attempt at tailoring the results for me causes me bother.

Re: People think they hate personalized search, but they actually love it.

#26
Heh, Google really is making a big mistake here. People search for weird shit on Google and don't want anyone else finding out. I mean all it takes is a few people accidentally 1+'ing a "weird" page, their friends ridiculing them, and the person whining on the internet.

Seriously, all the search people are screwing this up. Once Bing integrates with Facebook as well, people are going to start freaking out. Nobody cares if advertisers track them looking at stupid shit. It's only when parents/coworkers/friends see that stuff when it matters.

"Personal" social search is a fake problem domain. The real one is creating anonymous searching, and grouping people into anonymous artificial circles.

"Here is what other people looking at anal beads liked" is what we need, not "Mom, Dad liked this (Anal Beads) search". I know this may be factually wrong, but it doesn't matter. People are going to start thinking it does/will happen. Fear propagates faster than facts. Once people start getting privacy phobic they WILL lash out. It just hasn't reached the tipping point.

It's sad when Moot knows more about the fate of the internet than the people putting the $$$ into it.

Re: People think they hate personalized search, but they actually love it.

#27
He talks like the statistics from 2004 have anything to do with the latest social search changes. There have been a lot of complaints and a lot of fuzz about the new privacy policy and the latest updates to personalised search, but do people really want it? I certainly don't, every time I've had a social result from Google+ come up, it was something useless.

Today I was looking up how to set a field to unsigned integer in mysql (result: you can't), and a post of mine where I mentioned MySQL pops up. Well thank you so much, what I already knew is what I was NOT looking for. I'll use Google+'s search if I want to find a post on Google+.

Also I may be the exception, but ever since I tried DuckDuckGo I liked it more and more. This is mostly thanks to that it's the default search engine in Linux Mint (I figured I should, as a good software developer, get some experience with Linux--probably going to switch to another distribution soon though), but since today I also have "d keyword" bound to duckduckgo search in Firefox on my laptop and at internship. It just works great for most things I search for.

Social search... yeah many things have been said about it, but a classic example is the restaurant. Wouldn't you want to get restaurants near you, rather than one in Iran (let's pretend that is a top ranking one)? Well, no, absolutely not. If I want a restaurant nearby, I'll open up Google Maps on my phone, zoom to the range I want to search within, and search for 'restaurant'. Or if I can't do that, I'll simply Google for 'restaurant city-name'. This localization is also rendered useless when you want to find a restaurant to take your girlfriend to and you are not whereever you would like to take her. Oh and don't forget that Google can't really find the location of most desktop computers, it will only work on laptops and mobile devices when they share their location.

The only possible benefit I can see from this is that you don't have to type the city name when you mean the city you're currently at. Still though, I'd like it better if Google suggested "Did you mean: restaurant [current city]" instead of assuming that's what you meant.

I'd like to see how many people prefer Google's search now against how many prefered it 6 months ago. That's about the timeframe they really started releasing more social products.

Re: People think they hate personalized search, but they actually love it.

#28

People don't hate personalized search, they hate not knowing what's going to happen with the information. Personally, I love how convenient it is for Google to know as much as it does about me. But I then have to begrudgingly trust that they "won't be evil" with that information. It's a tradeoff, and I like to think that most people understand it as such.

I do hate personalized search. When I search the internet, I'm usually looking for things I'm not already familiar with. Having my search results overwhelmed with stuff that I already know where to find is very frustrating.

These days, I usually find myself spending most of my time in incognito mode, so that I can access the internet and not my own personal bubble.

Re: People think they hate personalized search, but they actually love it.

#29

I think people just hate the idea of change. Look at the Facebook UI redesigns. Every time they do a major change, people freak out and scream bloody murder for about 3 or 4 days, even if the new design is better than the old. Something similar is happening for Google with both this and their ToS changes. They're largely improvements, but many people hate the thought of partially relearning or adapting to a new or ch…

"Old" and "new" don't describe intrinsic qualities, they're just indicators of what sequence things arrived in, which is something wholly orthogonal to the value or utility of the things in question.

Yes, people may often be uncomfortable with change per se - but if it's fallacious to presume that change is always bad, it's equally fallacious to presume that newer is always better.

Much of the criticism of Google's recent changes describes valid objections to the nature of Google as a tool in its present state, not just complaints that it's different from what they're used to.

Re: People think they hate personalized search, but they actually love it.

#30
post #25
post #18

Earlier quoted context omitted.

Open an incognito window?

As a matter of fact this causes google.com to take me to google.no, contrary to what my settings say (that are active when I'm not in an incognito window). This is also independent of what my browser language preferences are. I'm not exactly sure if this poisons my search results or not, and I am too tired to look into it right now. But it still makes me worry that I'm seeing skewed search results. Additionally, it i…

I'm personally a fan of personalized search, oftentimes it feels like Google is reading my mind. Which also is what I assume they're aspiring to. However there are times when I need more generalized results and an incognito search seems to do just that, but I'm not surprised if there is some kind of filtering going on even then though.
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