Perfectly sums up my experience dealing with the mess that is the IT of major German company in the automotive industry that I work for. Tons of mini-fiefdoms, each with its own strong-minded lord who has held that position for literal decades and who wants to expand their influence on other fiefdoms, an infrastructure where every single one of its components is incompatible and was never designed to work with anythi…
Deutsche Bank's “dysfunctional” IT division (2018)
111–120 of 176 posts
Re: Deutsche Bank's “dysfunctional” IT division (2018)
#112Re: Deutsche Bank's “dysfunctional” IT division (2018)
#113Earlier quoted context omitted.
To be honest, average American IT infrastructure is the same; the larger the business, the worse it seems to be. Large tech companies like Google are outliers.
I bank with Chase and the app is really good. Are there major US banks with crappy apps?
Re: Deutsche Bank's “dysfunctional” IT division (2018)
#114These days I had big trouble to get a refund from an airline. I had their confirmation, via email, that the ticket would be reimbursed. But then, after some days, they alleged, absurdly, that I had flown the ticket and hence I wouldn't get the refund. It turns out that they were mixing up that ticket with another one I bought, and I only managed to find that out after almost 1 month of trial and error talking with th…
Re: Deutsche Bank's “dysfunctional” IT division (2018)
#115Re: Deutsche Bank's “dysfunctional” IT division (2018)
#116Earlier quoted context omitted.
To be honest, average American IT infrastructure is the same; the larger the business, the worse it seems to be. Large tech companies like Google are outliers.
Last I heard, Google staff use Concur to handle travel... there's no escaping SAP (and similarly frustrating enterprise software) in large corporations, even FAANG ones.
I mean what else should they use?
Re: Deutsche Bank's “dysfunctional” IT division (2018)
#117Yeh you notice it as a customer. I can't choose a password for my account; instead they assigned me a 6-digit PIN (Not kidding. A PIN). When I registered my account at a local branch I gave them my dutch phone number. Their website's transaction page wouldn't load due to a JavaScript parsing error over the dutch phone number format. I called customer support and they basically reacted as if water was burning. They wo…
Re: Deutsche Bank's “dysfunctional” IT division (2018)
#118Earlier quoted context omitted.
Uh oh, I was considering opening an account with them… actually they couldnt in July, because of their IT transition. Maybe I‘ll pick a different one. Any recommendations for a good Business Account in Germany?
I use Volksbank and I’m really happy.
Re: Deutsche Bank's “dysfunctional” IT division (2018)
#119Earlier quoted context omitted.
To be honest, average American IT infrastructure is the same; the larger the business, the worse it seems to be. Large tech companies like Google are outliers.
I bank with Chase and the app is really good. Are there major US banks with crappy apps?
Re: Deutsche Bank's “dysfunctional” IT division (2018)
#120I see lots of people abbreviating Deutsche Bank as DB. Germans think Deutsche Bahn (train company) when you say DB. Just FYI.