Earlier quoted context omitted.
Uh oh, I was considering opening an account with them… actually they couldnt in July, because of their IT transition. Maybe I‘ll pick a different one. Any recommendations for a good Business Account in Germany?
Sadly, business accounts are kinda all over the place. I use Kontist, but it's pretty basic. You could also look into your local Sparkasse, it should have everything you need.
Deutsche Bank's “dysfunctional” IT division (2018)
41–50 of 176 posts
Re: Deutsche Bank's “dysfunctional” IT division (2018)
#42Earlier quoted context omitted.
No, because the field that in one system is called "cash" is called "settled" in another; system A uses BCD for money, system B uses 32 bit unsigned ints reckoned in millicents, and system C uses a cash object which can define original currency, calculated currency value, guaranteed conversion preference, contract reference number, and precision. Understanding semantics is required, not just form.
Yes, you got it. But I still think AI can at least make it easier
These banking systems are all massively complex one off systems, often with very different sets of functions or even definitions of the problem, and the implementation details are different in almost every way possible. They’re the exact opposite of the sorts of problems modern trained AI systems are good at dealing with.
Re: Deutsche Bank's “dysfunctional” IT division (2018)
#43Deutsche Bank has made 5 acquisitions Norisbank 1954, Bonn Carron Energy 2004, Cardiff Better Payment 2014, Berlin United Financial Group 1981, Garden City Quantiguous 2014, Mumbai Given all of these needing to integrate together to some degree, and the bureaucracy of banks in general, add that to their resistence to change / improve something related to the tech if it still works, none of this surprises me. You see…
Re: Deutsche Bank's “dysfunctional” IT division (2018)
#44Deutsche Bank has made 5 acquisitions Norisbank 1954, Bonn Carron Energy 2004, Cardiff Better Payment 2014, Berlin United Financial Group 1981, Garden City Quantiguous 2014, Mumbai Given all of these needing to integrate together to some degree, and the bureaucracy of banks in general, add that to their resistence to change / improve something related to the tech if it still works, none of this surprises me. You see…
Re: Deutsche Bank's “dysfunctional” IT division (2018)
#45If you ever visit Germany, prepare to not be impressed by their Internet access (but possibly impressed by everything else)
Re: Deutsche Bank's “dysfunctional” IT division (2018)
#46Earlier quoted context omitted.
Sadly, business accounts are kinda all over the place. I use Kontist, but it's pretty basic. You could also look into your local Sparkasse, it should have everything you need.
Revolut?
Re: Deutsche Bank's “dysfunctional” IT division (2018)
#47Deutsche Bank looks like a gigantic organisation rampant with misaligned incentives and barely any oversight. Looking at their list of controversies ( https://en.m.wikipedia.org/wiki/Deutsche_Bank#Controversies ), it is absolutely unsurprising that their IT infrastructure is a disorganised and mismanaged mess. It looks like it's beyond saving, with its depressing history over the last decade and a half.
Re: Deutsche Bank's “dysfunctional” IT division (2018)
#48Worked in a similar organisation also. The culture in european banks is even more dull than I expected before working there. The view on technology and infrastructure is very primitive... as you can also read from just the header "IT division". I initially thought that they were competent but greedy turns out the banks are really just greedy, naive and sometimes... plain stupid. I don't know if it's unique to Europe,…
This is why fintech (although a very overused word by now) is such a breath of fresh air in the banking industry, and desperately needed.
Re: Deutsche Bank's “dysfunctional” IT division (2018)
#49As a firstborn American nerd with 100% German ancestors, it’s basically been frustrating my entire life to watch Germany whiff on basically any computer- or Internet-related technology. I can't even attribute it to the language barrier since they're all taught English at an early age. Perhaps it's that old German pride/hubris/NIH? “Stolz”… They’re a very smart people, not sure what gives. Perhaps a lack of respect fo…
Re: Deutsche Bank's “dysfunctional” IT division (2018)
#50Yeh you notice it as a customer. I can't choose a password for my account; instead they assigned me a 6-digit PIN (Not kidding. A PIN). When I registered my account at a local branch I gave them my dutch phone number. Their website's transaction page wouldn't load due to a JavaScript parsing error over the dutch phone number format. I called customer support and they basically reacted as if water was burning. They wo…
That just sounds like a normal day of interacting with basic German IT infrastructure. It's all the same.