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Fly.io Postgres cluster down for 3 days, no word from them about it

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Re: Fly.io Postgres cluster down for 3 days, no word from them about it

#181

There is now a response to the support thread from Fly[1]: > Hi Folks, > Just wanted to provide some more details on what happened here, both with the thread and the host issue. > The radio silence in this thread wasn’t intentional, and I’m sorry if it seemed that way. While we check the forum regularly, sometimes topics get missed. Unfortunately this thread one slipped by us until today, when someone saw it and flag…

Seems like the OP should have made a HN thread in the first place instead of posting to community.stri^H^H^H^Hfly.io

But HN is not a customer service forum ?

Re: Fly.io Postgres cluster down for 3 days, no word from them about it

#182
post #138

What do people get out of using special services like Fly.io instead of standard VMs like the ones you can get from $5/month these days? Can anybody who uses Fly.io explain their rationale? Why do the additional integration with Fly.io, trust and install their special software on your machines and tie your project into their ecosystem? What type of application are you running? How many users are using it?

There's a sweet spot of early startup or side project where you don't have the time, budget or people to manually set up and maintain servers on your own or deal with the complexity and cost of Kubernetes or AWS, especially when your focus is on building the product and acquiring customers.

Heroku (before its inevitable enshittification under Salesforce) was great for this use case. Sure you will outgrow it at some point, and it did get expensive, but when you just want to throw up an MVP with minimum fuss and maintenance you could do much worse.

Re: Fly.io Postgres cluster down for 3 days, no word from them about it

#184

There is now a response to the support thread from Fly[1]: > Hi Folks, > Just wanted to provide some more details on what happened here, both with the thread and the host issue. > The radio silence in this thread wasn’t intentional, and I’m sorry if it seemed that way. While we check the forum regularly, sometimes topics get missed. Unfortunately this thread one slipped by us until today, when someone saw it and flag…

Should losing a single host machine be a big deal nowadays? Instance failure is a fact of life.

Even if customers are only running one instance, I would expect the whole thing to rebalance in an automated way especially with fly.io being so container centric.

It also sounds like this is some managed Postgres service rather than users running only one instance of their container, so it’s even more reasonable to expect resilience to host failure?

Re: Fly.io Postgres cluster down for 3 days, no word from them about it

#185
post #96

Earlier quoted context omitted.

Backblaze even has an s3 api these days.

Backblaze B2 is much older than Cloudflare's offering. But from what I remember, they didn't have any presence outside North America.

They do have an EU Central region (see [1]) but "it is not possible to have multiple regions under one account" - you need an account in each region (although it seems you can maybe fudge around with groups to emulate multi-region access.)

[1] https://help.backblaze.com/hc/en-us/articles/360034798433-Ca...

Re: Fly.io Postgres cluster down for 3 days, no word from them about it

#186

Earlier quoted context omitted.

I moved from DO to Hetzner ( cheaper), I am happy about it.

I use both and am very satisfied, especially by Hetzner.

Only complaint with Hetzner is they don't have some kind of OAuth setup for machines or scoped API tokens, just read/write. I'd like to use the former for doing Vault authentication from instances, and the latter for writing a dynamic Vault secret provider.

Re: Fly.io Postgres cluster down for 3 days, no word from them about it

#187

I really want to love Fly.io. It's super easy to get setup and use, but to be honest I don't think anyone should be building mission critical applications on their service. I ended up migrating everything over to AWS (which I reallllly didn't want to do) because: * Frequent machines not working, random outages, builds not working * Support wasn't responsive, didn't read my questions (kept asking same questions over a…

Curious to know, have you tried Render? What is the successor to Heroku in your eyes?

Scalingo is a good drop-in replacement for Heroku. They even use Heorku build packs. They've got good support and are an EU company with hosting in EU (if that's important to you).

Re: Fly.io Postgres cluster down for 3 days, no word from them about it

#188

The worst thing about Fly is, when something goes wrong, it's not just one thing, there's bunch of things broken at the same time and their status page will show everything green. Their typical response is either silence or so casual ("oh this is what happens we deploy on friday"). The product looks amazing but it's just a nice package around the most unreliable hosting service I've ever used. You can't just keep bre…

> This is an excuse for exceptions, not patterns.

Love this

Re: Fly.io Postgres cluster down for 3 days, no word from them about it

#189

For people looking for alternatives, what are some suggestions? Is MRSK with Hetzner good? AWS is way too expensive and complex nowadays. I can’t stand the amount of terminology they invented just to deploy a website and database.

you can get away with DigitalOcean, Linode, scaleway, etc for raw compute and you can indeed use MRSK if you're using rails.

Re: Fly.io Postgres cluster down for 3 days, no word from them about it

#190

Earlier quoted context omitted.

Does anyone know how Hetzner pricing is half of DO yet is profitable, while DO is loss making with 6% operating margin?

Simple, Hetzner mainly operates on Germany, the people are mostly Germans, and they automate the stuff to a point a small team could manage it well even if not remotely, so they have less cost on human resources.

They also build their own servers in their own datacenters
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