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Launch HN: Twenty.com (YC S23) – Open-source CRM

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Re: Launch HN: Twenty.com (YC S23) – Open-source CRM

#82
post #74

We have been using the CRM as early users for the past weeks and are very happy. The Twenty team is super responsive and is shipping features quickly. All the best on the launch, Team Twenty!!

Oh thank you Lennard! Wishing the best for Langdock too!

Re: Launch HN: Twenty.com (YC S23) – Open-source CRM

#84
post #60

Very cool product, seems like a good example of an SLC version =) The open-source approach makes a lot of sense especially given the need around integration and customization (& awful developer experience of competition...) Congrats on the launch!

Thanks Maxime! Had to Google SLC, for those who are reading it's "Simple, Lovable and Complete" — and exactly where we'd like to get soon yes :-)

Re: Launch HN: Twenty.com (YC S23) – Open-source CRM

#85

Earlier quoted context omitted.

Salesforce is basically the OS for your company.

What's SAP then?

Same thing, as is servicenow, they're all cloud platforms angling to be the "Company OS" all coming at it from different angles. Salesforce comes in at the sales side of things, SAP invades as a finance app, and ServiceNow begins their encroachment as an IT ticketing system, but they all wanna be THE only cloud platform your company needs.

Re: Launch HN: Twenty.com (YC S23) – Open-source CRM

#87

> Our tool only does a small part of what big CRM players offer, but we focused on providing a great user experience on the basics, instead of spreading ourselves thin across a vast range of features and delivering them half-heartedly. I like this approach. So much software feels completely half-assed and frustrating to use. Quality can be a real differentiator (it just has to be empathized enough).

Agree! Linear is a good example of a company picking up steam with a design/quality-first approach when the market leader Jira suffers from feature bloat. Hope we can make a similar comparaison one day!

Re: Launch HN: Twenty.com (YC S23) – Open-source CRM

#88
post #45

Earlier quoted context omitted.

100% - having to submit code server side to just get compilation results is the worst development loop I've ever experienced.

I'm really eager to get to the point where we can work on CRM extensibility and developer experience. We're hoping to bring traditional web development workflows and not re-invent anything. We opted for a multi-tenant infrastructure for the cloud hosted version so there will be some additional challenges to make it work in that context!

If you wanna see what that might look like, take a look at servicenow, I do basically all my coding in vscode, and ctrl+s saves to the dev server. they have one of the more robust developer environments I've used.

Re: Launch HN: Twenty.com (YC S23) – Open-source CRM

#89

How do you get data out of this? I see you mention GraphQL, but is there sample output? Are filters and searches etc. supported? Also, can you write/mutate data via GraphQL too or is it read only?

Yes, we are providing a graphql API that you can find "documented" here: https://docs.twenty.com/graphql/

Right now, you need to provide a JWT token that you can get at login or refresh against a refresh_token (90days expiration). In the future, we plan to also support API keys which would ease a lot headless work.

Regarding filters and search, we have added filtering and search features on app.twenty.com. They are directly leveraging the graphql API.

GQL query example:

``` query ExampleQuery($where: CompanyWhereInput) { findManyCompany(where: $where) { id } } ```

GQL variables:

``` { "where": { "address": { "contains": "example" }, "accountOwner": { "is": { "id": { "equals": "user-id" } } } } } ```

Re: Launch HN: Twenty.com (YC S23) – Open-source CRM

#90

Congrats on the launch. My two cents: I work in marketing and CRM for eCommerce lifestyle companies. When I evaluate a CRM I try to understand if it's for sales or eCommerce or both. I see in your docs that you mention that specific point of sales being dominant in CRM so that's a plus. Then I look at if it natively or easily connects to the tools that the company uses. If I'm pointed to using Zapier for connections…

Thanks for the feedback! Especially on sales not necessarily being modelled as a pipeline, that's something we need to think of more. Integrations will come this year.
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