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The biggest mistake a competitor can make is thinking Salesforce is a CRM. They may sell themselves as one, but that is just to get a foothold in a company's sales system. Salesforce actually sells (1) an ecosystem that lets your company connect to any other software out there and (2) a platform on which you can build...basically anything. These two together ensure that every one of their customers is 100% locked in…
Salesforce is basically the OS for your company.
It looks like you started with Hasura GQL and switched to your own implementation (https://github.com/twentyhq/twenty/pull/156).
Would it be possible to comment on what influenced your decision here? I've built ontop of Hasura in the past and it's permissions model seems like it'd be a good fit for a CRM
Earlier quoted context omitted.
Apex is nightmare fuel
100% - having to submit code server side to just get compilation results is the worst development loop I've ever experienced.
We use it for inventory, logistics, accounting, customer support, managing our partners (dealers), managing our suppliers... as well as sales.
I spent 2 years as a Salesforce developer, and still dabble in APEX from time to time.
All of that is context for what I'm about to say:
Salesforce is a nightmare to develop and maintain. The concept of a central system to run the whole business makes sense. But Salesforce has no focus, IMHO.
I like how simple and easy to use Twenty is. But what I'd love to see is something like AirTable. Yes, call it a CRM so that you have an instant use case. But make it easy to do custom development. Make sure there's a great API. Much like Wordpress, make it easy to know where I can safely extend the platform.
Do all of that, and I think you might have a winning product!
The app looks nice and great to see it as open source. I have one thing to nitpick, though. The app hijacks the back and prevents the user from being able to go back
I guess there are definite reasons why open-source isn't as successful in the CRM space. Buyers are mostly not developers and the requirements for a CRM are often very diverse. I agree with earlier comments, Salesforce is not just a CRM.