Earlier quoted context omitted.
Yeah, and tax authorities who refuse to communicate by using anything else but paper documents sent as letters... Glad I will leave Germany soon.
It took me a long time to realize that in the big picture, all those inefficiencies are actually upsides. Most of what governments do is harmful to society. The more inefficient and inept they are at it, the better. Sure, it may be an inconvenience sometimes. But it's nothing compared to the dystopian horror of what a truly efficient government would look like. The "ideal" government that works purely electronically…
Governments, and their rules are one of the quintessential parts of our modern lives. Noone sane wants to live in the aforementioned utopia.