As a former hobbyist that is now working a lot with RHEL as a sysadmin, I was really surprised to learn how little advantage there actually is with buying Red Hat Support. You are always limited to their opinionated decisions on what your deployment should look like* (or risk losing support), but at the same time, the support you actually get is next to none. If I can't fix it myself, it ain't gonna be fixed. At this…
You get to shift your blame on someone else. It's a commercial "covering your behind as a service", that you just blame $vendor when things go bad. It's the game big corps play, sometimes called "compliance".