They used stack overflow to make their case, and report that user engagement has gone down after the release of ChatGPT. Could it not be the case that SO is less adept at finding related/duplicate questions than ChatGPT? Given the later's facility with the language, I would expect it to be. So I look at the paper to see if they accounted for that, and find this. "Second, we investigate whether ChatGPT is simply displ…
they should ask people that ask questions, not people passively looking for answers
the experience asking a question on stackexchange sites is horrible! each tag is its own community with edicts and customs you have no idea about which derail your path to actually getting an answer, the auto-moderation system is completely broken because it thinks your question should be replaced with one from 2013, or the human moderators unilaterally fix your question which then causes the auto-moderator to think its similar to the one from 2013 and unceremoniously replaces it
With chatgpt you dont need to prove anything about what you tried, you dont need a reputation score to do anything, you dont need to be a steward of every upvote for all eternity, you dont need to engage in meta discussion to get your post out of deletion, and it answers faster. You don't need to be told to ask a separate question if you have any followups, with all of the same gamble of problems, while chatgpt already assumes what you will have a followup question about and just tells you all the gotchas. Because its read all the forum posts and has seen what the recurring issues are.
its better, faster, and cheaper time wise
its not a direct comparison, chatgpt is more like a pair programmer. If stackoverflow had an adhoc pair programming live session you could hop into it would be a better comparison.