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The all-new Basecamp is live

basecamp.com

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Re: The all-new Basecamp is live

#141

Post by BryanB55 »

thehodge wrote: post #9

Looks like they have got rid of the free plan... (I'm not saying this as a negative thing, it's going to be really interesting to see the response to this, I know there was a blog post a while ago saying there hardly anyone on the free account upgraded) I'm using a free basecamp account but we only have one project and $20/$25 is just a little much for that a micro plan at $10 would be awesome :) )

I think $20 is cheap enough.. I'm wondering why they switched all prices to ending in 0 now and how that will affect conversions. I feel like we are always so used to ending in 9's or 7's

Re: The all-new Basecamp is live

#143

Post by eCa »

atourgates wrote: post #98
dhh wrote: post #83

Earlier quoted context omitted.

We're launching with a great set of features we could do in a reasonable amount of time. If we had tried to reimplement every single Basecamp Classic feature in Basecamp Next before we launched, it would have taken a very long time. Basecamp Classic originally launched without even file uploads! We'll be busy bees making Basecamp Next fill in gaps all over the place in the coming months. Looking into how we can solve…

That's great to hear - but why does it take a rant on HN to communicate that integrating Time Tracking with Basecamp Next is a high priority? If you're committing to adding Time-Tracking in the future, publicize it, so users like me will be confident that it's worth sticking with Basecamp. Until that happens, you're telling us, "Sorry, you're not our target user base."

"We have a lot of great ideas we’ll be exploring down the road. Time tracking may or may not be one of those – we haven’t made any decisions yet."

http://37signals.com/svn/posts/3129-launch-the-all-new-basec...

Re: The all-new Basecamp is live

#145

Post by functionform »

joevandyk wrote: post #125
alberth2 wrote: post #122

Free plans by using a test credit card # (e.g. 4111111111111111). It works. Good job 37signals. You instill so much confidence in your in attention to details in your product. Much like the recent known Rails security vulnerability that you never addressed and now Github was compromised as a result.

I don't see a problem with accepting a test credit card. Once your free trial is over, then they'll email you a message saying your card can't be charged and you'll be expected to update it.

Exactly, its not a bug, its a feature. Just like mass assignment.

Re: The all-new Basecamp is live

#146

Post by joevandyk »

alberth2 wrote: post #126
joevandyk wrote: post #125

Earlier quoted context omitted.

I don't see a problem with accepting a test credit card. Once your free trial is over, then they'll email you a message saying your card can't be charged and you'll be expected to update it.

No, this is a major bug because they are trying to authenticate the credit card before accepting the input in the form field. Meaning, if you type "1234567891234567" that won't work, yet a test credit card # does work.

They aren't authenticating the card. They are doing a checksum on the digits entered using the luhn algorithm.

Re: The all-new Basecamp is live

#148

Post by jballanc »

dhh wrote: post #102
atourgates wrote: post #98

Earlier quoted context omitted.

That's great to hear - but why does it take a rant on HN to communicate that integrating Time Tracking with Basecamp Next is a high priority? If you're committing to adding Time-Tracking in the future, publicize it, so users like me will be confident that it's worth sticking with Basecamp. Until that happens, you're telling us, "Sorry, you're not our target user base."

We weren't happy with the time tracking integration in Classic. It was usable, but it wasn't great. We want to take our time to either come up with a better built-in solution or an integration with another tool or something else. This is a big part of why we're keeping Basecamp Classic around for a very long time. Basecamp Next was not going to launch with all the features that Classic already has. So it's OK that it…

The iPhone anecdote is such an important one. Probably the most important lesson I learned working at Apple was: people don't remember that a feature was missing once you implement it, but they remember broken features long after you've fixed them.

Re: The all-new Basecamp is live

#149

Post by skinnymuch »

alberth2 wrote: post #123

Does anyone else find the marketing on basecamp.com shaddy? It says on the front page: 8,000,000+ projects managed with Basecamp 99.94% rock-solid uptime reliability record 97% of customers recommend Basecamp Yet all of those stats are for the legacy Basecamp Classic product and not for this brand new product they created, which has a completely different code base, which was just released TODAY.

You seem to really have something against 37signals...

I'd like to see a successful product or company that hasn't done some sort of 'shaddy marketing'.

Re: The all-new Basecamp is live

#150

Post by ja2ke »

psylence519 wrote: post #41
thehodge wrote: post #9

Looks like they have got rid of the free plan... (I'm not saying this as a negative thing, it's going to be really interesting to see the response to this, I know there was a blog post a while ago saying there hardly anyone on the free account upgraded) I'm using a free basecamp account but we only have one project and $20/$25 is just a little much for that a micro plan at $10 would be awesome :) )

Some assumptions, to be sure, but you say "we only have one project", so that implies multiple people, so if you are employed by this work you must be pulling in several thousand dollars per month. $20/mo for a product you need to (or at least want to) use to accomplish this work and earn money is an absolute pittance.

Four friends and I were using free basecamp to track a personal free-time project we are working to turn into something more. That's five people on free Basecamp, not making any money (in fact spending out of pocket), but it's at times been an invaluable resource. Just, for our scale, not $20+ a year invaluable.

I'm fine with Basecamp Next being "not for me" right now because of that, but that doesn't mean I'm not a little disappointed.

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