The day FedEx delivered its promise
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The day FedEx delivered its promise
1–10 of 18 posts
Re: The day FedEx delivered its promise
#2Are there any sources for this? I'd love to read more about it
Re: The day FedEx delivered its promise
#3sounds similar to
https://jasonfeifer.beehiiv.com/p/how-to-solve-big-problems
Re: The day FedEx delivered its promise
#4The correct solution for perverse incentives is, believe it or not, more perverse incentives. And if by some unfortunate circumstance those have unwanted side effects, those too can be fixed with more perverse incentives.
Folks, I'll be running for US Senate next year, be sure to vote.
Re: The day FedEx delivered its promise
#5Are there any sources for this? I'd love to read more about it
This anecdote and some others are covered here: https://fs.blog/bias-incentives-reinforcement/
Re: The day FedEx delivered its promise
#6What happens if they don't meet their targets? Do they have to stay back and work more hours without compensation, or do they go home and leave it for the next shift to finish?
Re: The day FedEx delivered its promise
#7This is a nice story but without sources, I’m calling BS. There is no information I can find online that supports the claims made.
Re: The day FedEx delivered its promise
#8Not long ago, something similar happened in my country with garbage collection. They noticed that the staff completed all the assigned areas much faster than predicted so... they assigned almost twice the workload to each of the trucks. The result? A massive strike because workers were able to prove that the new schedule was impossible to follow without rushing.
Re: The day FedEx delivered its promise
#9Not long ago, something similar happened in my country with garbage collection. They noticed that the staff completed all the assigned areas much faster than predicted so... they assigned almost twice the workload to each of the trucks. The result? A massive strike because workers were able to prove that the new schedule was impossible to follow without rushing.
Twice the workload is a pretty extreme example. They could likely have boiled the frog - You're doing 25% longer routes this year, then another 25% the next, gotten real efficiency gains, and gotten reasonable pushback when they did.
A strike is the right option, but strikes are good for nobody. It's crazy how often management these days has just zero clue.
Re: The day FedEx delivered its promise
#10The correct solution for perverse incentives is, believe it or not, more perverse incentives. And if by some unfortunate circumstance those have unwanted side effects, those too can be fixed with more perverse incentives. Folks, I'll be running for US Senate next year, be sure to vote.
I think there's a whole book about this: Seeing Like a State: How Certain Schemes to Improve the Human Condition Have Failed