Is Apple making implausible iPhone satisfaction claims?

#1

Post by nowooski » Thu, Jul 13, 2023, 5:57 PM UTC

Is Apple making implausible iPhone satisfaction claims?
perfectrec.com

Re: Is Apple making implausible iPhone satisfaction claims?

#2

Post by aryan14 » Thu, Jul 13, 2023, 6:24 PM UTC

Any situation where a company can be put in a better position with statistics will 99% of the time lead to the company hiring a statistics firm that favours them.

Re: Is Apple making implausible iPhone satisfaction claims?

#3

Post by post_break » Thu, Jul 13, 2023, 6:24 PM UTC

Just like how they compare the M2 processors to an Intel iMac in bench marks which in itself is kind of ridiculous, this is unsurprising.

Re: Is Apple making implausible iPhone satisfaction claims?

#4

Post by coldcache » Thu, Jul 13, 2023, 6:26 PM UTC

A number this high is absurd to get in a survey of the general public -- always remember Lizardman's Constant [1].

[1] https://slatestarcodex.com/2013/04/12/noisy-poll-results-and...

Re: Is Apple making implausible iPhone satisfaction claims?

#5

Post by pm2222 » Thu, Jul 13, 2023, 6:26 PM UTC

If only there’s no carrier lock and photos can be backed up easily to personal storage.

Re: Is Apple making implausible iPhone satisfaction claims?

#6

Post by beebmam » Thu, Jul 13, 2023, 6:26 PM UTC

I've yet to use a single iphone that I was satisfied with.

My last experience with an iphone was when my GPS began to malfunction and Apple's proposed solution was to have me buy a brand new iphone at no discount.

Re: Is Apple making implausible iPhone satisfaction claims?

#7

Post by asutekku » Thu, Jul 13, 2023, 6:26 PM UTC

They are using Google reviews as proxy for customer satisfaction. I really can't take rest of the article seriously after that, knowing anyone can leave a review at Google and there's no guarantee they own the phone.

Sure, 99% satisfaction rate is pretty much impossible, but if all Apple asked was "are you satisfied with iPhone 14" with "yes" & "not at all" options and only surveyed iPhone 14 owners, I can easily see the number being 99%.

Re: Is Apple making implausible iPhone satisfaction claims?

#8

Post by [deleted] » Thu, Jul 13, 2023, 6:26 PM UTC

[deleted]

Re: Is Apple making implausible iPhone satisfaction claims?

#9

Post by matricaria » Thu, Jul 13, 2023, 6:27 PM UTC

pm2222 wrote: post #5

If only there’s no carrier lock and photos can be backed up easily to personal storage.

Is carrier lock still a thing in the US?

Re: Is Apple making implausible iPhone satisfaction claims?

#10

Post by razemio » Thu, Jul 13, 2023, 6:27 PM UTC

"They opened our email 73 times, but didn’t respond."

This counter does not work right? I know it is a minor thing, but I immediately stopped reading further. I have a problem...