71–80 of 546 posts
Earlier quoted context omitted.
This seems like a great solution -- allow a centralized party to control the front end (and create an audit log), then transmit the intent to the service to act on. I'd prefer to see it as a non-government, not-for-profit service. But the ceding of front end control to services themselves doesn't work. We already learned that with email / unsubscribe.
> I'd prefer to see it as a non-government, not-for-profit service. Hard, because the government has authority, a random company does not. I'd still trust my government more than a random non profit company, if my trust decreases, I'd vote for different people to manage the country - which is not possible with companies.
Also not possible in Turkey, but at least this service works.
Earlier quoted context omitted.
This seems like a great solution -- allow a centralized party to control the front end (and create an audit log), then transmit the intent to the service to act on. I'd prefer to see it as a non-government, not-for-profit service. But the ceding of front end control to services themselves doesn't work. We already learned that with email / unsubscribe.
> I'd prefer to see it as a non-government, not-for-profit service. Hard, because the government has authority, a random company does not. I'd still trust my government more than a random non profit company, if my trust decreases, I'd vote for different people to manage the country - which is not possible with companies.
Having said that, I don't think the market for painless cancelling is big enough to do this given the legal overhead that would be needed.
Netflix is such a crook. I had cancelled my subscription a while ago. They gave me the rest of the month to watch (since i already paid that month). Well, I had cancelled because I don't watch anymore. Guess what? Since it was a family plan, my father end up watching on his house, in another city. So Netflix renew the subscription. Fun right? I get a message everytime my card gets charged, that's why I noticed I was…
In Turkey, you can cancel any subscription you have through the governments app called "e-Devlet" which stands for "e-Government". It is an awesome system, a service making it hell to unsubscribe? Just cancel it through e-Devlet and if they don't cancel your subscription, you can sue them. Though I think it only works for Turkey based companies, sadly.
Easy solution: impose crippling fines or maybe a little prison sentence here and there for extortion. Why not? That's what it is. Do it and watch how fast the mobsters, I mean, the companies will change their tune.
Earlier quoted context omitted.
I was buying tickets for an upcoming music concert here in Amsterdam. The map showing prices in different sections was one price, but they wanted €74 extra in "total fees", and an additional €14 in VAT.
That VAT only covers the extra fees; it's 21%.
Earlier quoted context omitted.
I am from the Netherlands, and I never see prices without VAT on websites. What is an example? Edit: not saying your lying, just thinking it might be geo related sometimes?
I was buying tickets for an upcoming music concert here in Amsterdam. The map showing prices in different sections was one price, but they wanted €74 extra in "total fees", and an additional €14 in VAT.
Netflix is such a crook. I had cancelled my subscription a while ago. They gave me the rest of the month to watch (since i already paid that month). Well, I had cancelled because I don't watch anymore. Guess what? Since it was a family plan, my father end up watching on his house, in another city. So Netflix renew the subscription. Fun right? I get a message everytime my card gets charged, that's why I noticed I was…
I'm ready to believe that the renewal prompt was heavily geared towards making it easy to renew, and Netflix should be required to make it equally easy to cancel, but unless you know he didn't click a button to confirm the charge (with dollar amount listed), I'd hesitate to label the re-onboarding process as crooked.
In Turkey, you can cancel any subscription you have through the governments app called "e-Devlet" which stands for "e-Government". It is an awesome system, a service making it hell to unsubscribe? Just cancel it through e-Devlet and if they don't cancel your subscription, you can sue them. Though I think it only works for Turkey based companies, sadly.
This seems like a great solution -- allow a centralized party to control the front end (and create an audit log), then transmit the intent to the service to act on. I'd prefer to see it as a non-government, not-for-profit service. But the ceding of front end control to services themselves doesn't work. We already learned that with email / unsubscribe.
That way users can cancel in our bank app... potentially right next to where we see the line item, and will have the protection of the bank being the one who does so (vs a user clicking something on their site).