It sounds like this was a piece of software where you uploaded a PDF of “proof” that you had the authority to track anyone in America, and then it let you. And someone finally bothered to look at the proof and it was a blank page. This is why I’m against giving the government the power to intercept communications or middle-man encryption. They always pitch it like “This power will be protected by courts and warrants…
Governments are essentially adversaries, enemies we have to defend against. It must be mathematically impossible for them to abuse their power. Anything short of that is not enough.