Customers don't want chat bots
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Re: Customers don't want chat bots
#372Earlier quoted context omitted.
I had a savings account where the interface was basically a chat bot. It was basically guess the verb. And also not obvious when you're talking to a human through the exact same interface. It's a menu system but harder to use.
Wow! “Guess the verb.” That is exactly how text based adventure games worked in 80s. The interface of the future is Zork.
EverQuest did the same thing, except it was "guess the noun".
> What broach?
> What sword?
The keywords could be so obscure that allegedly, 25 years after release, some quests remain uncompleted by even a single player.
Re: Customers don't want chat bots
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