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The underground economy of Glassdoor reviews

careerfair.io

101–110 of 160 posts

Re: The underground economy of Glassdoor reviews

#101
> And I’d say that the above answer [from chatgpt] was better than 95% of the fake reviews I came across.

Perhaps this is because the easily identifiable fake reviews are poorly written? The real question is how many fake reviews are good enough to avoid detection?

Re: The underground economy of Glassdoor reviews

#102
post #94

I used to work at Desktop Metal which was (at the time) a pretty small startup here in Boston. When I left, I wrote a pretty negative review on Glassdoor about what I felt was a toxic work environment. At the time I submitted my review, there were probably about 10 reviews for the company. The very next day after my review was posted, about 7 positive reviews popped up. Obviously pretty suspicious behavior, but when…

I definitely believe that. Years ago, I had an interview scheduled with a bank’s IT department. Checked their Glassdoor page and it was littered with negative reviews, with obviously fake positive reviews peppered in. I took the interview anyway because I really needed work at the time. Got some 1-on-1 time with the IT guys and the first thing they said was, “You read the reviews on Glassdoor, didn’t you?” “Yes..” “W…

> I can’t in good faith recommend anyone support a company that allows people in positions of power to “debate religion at the water cooler.” That’s a hostile work environment.

This is likely some cultural issue (I'm not from the United States), but I don't get what some person of power who loves debating religion at the water cooler makes the company a hostile work environment. Quite the opposite: in my gut feeling the fact that religion (a topic that has a tendency to cause heated discussions) can be discussed at the water cooler is rather a point of evidence that the work environment is really healthy.

Re: The underground economy of Glassdoor reviews

#103
post #41

Earlier quoted context omitted.

Can you foresee a scenario where a review site could legitimately exist without turning to synthetic reviews, dark UI patterns, or outright brand extortion?

https://www.productreview.com.au/ is the only site I've ever seen that does a good job at user reviews. Each review has to be accompanied by a verifiable receipt. Here's their operating model, which sounds like a mix of paid brand manager subscriptions and advertising: https://support.productreview.com.au/hc/en-us/articles/36000...

> verifiable receipt

lol. the current amazon scam is to purchase the product (ship to a random address to defeat “common address” detection) then leave the fake review

Re: The underground economy of Glassdoor reviews

#104
post #64

I used to work at Desktop Metal which was (at the time) a pretty small startup here in Boston. When I left, I wrote a pretty negative review on Glassdoor about what I felt was a toxic work environment. At the time I submitted my review, there were probably about 10 reviews for the company. The very next day after my review was posted, about 7 positive reviews popped up. Obviously pretty suspicious behavior, but when…

Same is happening to Google Maps. I and other reviewers had left negative reviews for Cosuno Ventures GmbH as it's an incredibly toxic and horrible place to work in. I received a take-down notice from a German Google Maps review employee saying that Cosuno is claiming it's a false review and they don't know how who am I. Even though I worked at the company for 4 months with the CTO and had responded to the e-mail wit…

I went to a pediatrician near where I lived. Long story short, she was very toxic, making ultimatums and giving what was revealed as dubious practice. I consulted other similar pediatricians, who all gave me radically different answers than hers.

As a result, I chose to write a detailed review explaining why I thought she was unprofessional, citing examples. Of course, my review got nuked.

Same happened with a photo shop that screw up a photo development for some films. I left a factual review, with a sample in pictures. I can see my review with my account, but no one else can.

Re: The underground economy of Glassdoor reviews

#105
post #93

I used to work at Desktop Metal which was (at the time) a pretty small startup here in Boston. When I left, I wrote a pretty negative review on Glassdoor about what I felt was a toxic work environment. At the time I submitted my review, there were probably about 10 reviews for the company. The very next day after my review was posted, about 7 positive reviews popped up. Obviously pretty suspicious behavior, but when…

Another case where web annotations would be useful. Recently: iAnnotate – Whatever happened to the web as an annotation system? (2013) https://news.ycombinator.com/item?id=36559758

huh? how so? what stops the exact sort of gaming at glassdoor et al, from also occurring via some web annotation system?

Re: The underground economy of Glassdoor reviews

#106

Earlier quoted context omitted.

Why are people downvoting this? Glassdoor numbers are BS and levels.fyi is extremely accurate.

Aren't all these sites limited by (and biased by) the selection of offer data they collect? Unless they are working directly with payroll companies to obtain a uniformly random sampling of offers, they're not going to be accurate. What incentivizes employees who get below-average offers and companies who give below-average offers to share that data with these salary sites? Example: Everyone who even knows someone who…

Levels allows HR departments to post their actual salary bands, which they're normally more than happy to do. So you're not just relying on user reported data. They're also incentivized to do it because they want compensation benchmarking information (big companies want to know how much their competitors are paying so they can calibrate their own bands to market rate).

https://www.levels.fyi/offerings/

They also have users upload W2s, offer letters, and supporting documents in addition to proof of identity.

https://www.levels.fyi/verified/

They have their own job advertisement business and they partner with third party recruiting companies to get anonymous data about offers candidates receive.

They also just take having accurate compensation information seriously so they do things like outlier and forgery detection as well as seeming to have a much better algorithm for processing the information they receive.

Re: The underground economy of Glassdoor reviews

#107

Earlier quoted context omitted.

https://www.productreview.com.au/ is the only site I've ever seen that does a good job at user reviews. Each review has to be accompanied by a verifiable receipt. Here's their operating model, which sounds like a mix of paid brand manager subscriptions and advertising: https://support.productreview.com.au/hc/en-us/articles/36000...

> verifiable receipt lol. the current amazon scam is to purchase the product (ship to a random address to defeat “common address” detection) then leave the fake review

Interesting but not relevant here - they require a photo of a physical receipt, and they're hand reviewed. Anything is scammable given enough effort though, no doubt.

Re: The underground economy of Glassdoor reviews

#109

> And I’d say that the above answer [from chatgpt] was better than 95% of the fake reviews I came across. Perhaps this is because the easily identifiable fake reviews are poorly written? The real question is how many fake reviews are good enough to avoid detection?

Yes very good point - unfortunately the ones that are good enough to avoid detection, well, we won’t be able to track :)

Re: The underground economy of Glassdoor reviews

#110
post #64

Earlier quoted context omitted.

Same is happening to Google Maps. I and other reviewers had left negative reviews for Cosuno Ventures GmbH as it's an incredibly toxic and horrible place to work in. I received a take-down notice from a German Google Maps review employee saying that Cosuno is claiming it's a false review and they don't know how who am I. Even though I worked at the company for 4 months with the CTO and had responded to the e-mail wit…

Heh, one of my friends wrote a negative review about his landlord's Immobilien company. Got sued and had to pay him the amount of his deposit. I bet I'd be at risk of getting sued in Germany even if I wrote a positive review about a company. The moment you post an opinion online you are opening yourself as a target.

Germany is not customer-review friendly. I got two legal threats over a non-descript 3-star google maps review of a deeply mediocre Restaurant for maliciously damaging their business reputation. Google made me provide receipts to prove I had been there.
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