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The underground economy of Glassdoor reviews

careerfair.io

31–40 of 160 posts

Re: The underground economy of Glassdoor reviews

#31
Hmm that ChatGPT review doesn't sound like it was written by a real human either. Because it's in corporatese not English.

And back to Glassdoor, they seem to be desperate for reviews? Maybe non fake? I wanted to check a company last month so I went to them and found out you now have to register. Alright, I made the effort. Then they didn't let me see anything before I uploaded a review of my current job.

I don't know if this is to prevent fakes but they lost me, at least for now.

Re: The underground economy of Glassdoor reviews

#32

I believe that Glassdoor exists almost purely because salary information is not public. While company reputation and reviews are of interest, the salary information is likely much more a driver of traffic. And based on my attempted use of the site, Glassdoor is unreliable and (intentionally) misleading. Even at the most basic level, their UI flatly lies about what data they possess. If you search a company, in the sa…

https://www.levels.fyi/ is a grest site for actual salary information on tech related jobs. The data reported very much matched my last round of interviews and the data granularity is good, being able to see levels, location, pay breakdowns, and even dates when the salary was posted.

Re: The underground economy of Glassdoor reviews

#33
post #5

I used to work at Desktop Metal which was (at the time) a pretty small startup here in Boston. When I left, I wrote a pretty negative review on Glassdoor about what I felt was a toxic work environment. At the time I submitted my review, there were probably about 10 reviews for the company. The very next day after my review was posted, about 7 positive reviews popped up. Obviously pretty suspicious behavior, but when…

Yep, I noticed the exact same thing. Glassdoor is a complete scam, and it has been for as long as I've had a career. I do not even check anymore.

Only way to get something useful is to read between the lines. If there are full text reviews. But that takes time. Glassdoor, tripadvisor, anything.

Re: The underground economy of Glassdoor reviews

#34
post #8

Earlier quoted context omitted.

The real 4D chess move is fake negative reviews of your own company that are so unreasonable in content they cast doubt on other negative reviews. This seems like an unsolvable problem with online reviews in general. However I generally find Google Maps reviews for restaurants fairly reliable. You'd think with the amount of data they slurp up they could cut out fake reviews based on location data alone. Maybe it's ju…

Fairly solvable with an actual identity/employment verification system, and that's not exactly an exotic idea.

For something like Glassdoor, the problem is you risk being fired if you identify yourself and the info leaks or is sold. Can you trust them not to sell it?

Re: The underground economy of Glassdoor reviews

#35
Glassdoor is a hellscape for employees and employers. Current and former employees can write literally anything they want, true or false, and it gets published. Employers have no cause for recourse except apparently paying people to write fake reviews. So a brand can be damaged by fake reviews or lies in reviews, and have to go through backchannels to fix it. It's basically a place for legal libel and puts everyone in a worse spot. I never trust Glassdoor.

Re: The underground economy of Glassdoor reviews

#36
post #30

I used to work at Desktop Metal which was (at the time) a pretty small startup here in Boston. When I left, I wrote a pretty negative review on Glassdoor about what I felt was a toxic work environment. At the time I submitted my review, there were probably about 10 reviews for the company. The very next day after my review was posted, about 7 positive reviews popped up. Obviously pretty suspicious behavior, but when…

A blockchain based solution can be developed for customer reviews. If your cryptographically signed and verifiable review went and sat on the disk of every computer on the planet, there will be no options to manipulate it.

But those "seven positive" reviews will still show up! When I was calculating the NPS scores at a former job, IIRC you need seven or eight 100% scores to offset one low score. Interesting that's what happened to the Desktop Metal poster.

Re: The underground economy of Glassdoor reviews

#37

I remember working at a company that got frequently mentioned as “one of the best places to work in CITY”, and a few months into my tenure one of the HR employees circulated the website to go vote for our company on the “best places to work in CITY” website. I think Glassdoor is basically grievances by employees, some of whom are unreasonable, and fake counter-reviews by HR/marketing. I generally just look at the com…

This. Also, some details are useful if seen statistically: details about work / life balance, intensity of employee turnover, particular broken processes. When they are not the centerpiece of a review, and you see them in 10 reviews, they likely correlate with something.

Of course, reviews like "all good, none bad" or "all bad, the worst" are not informative.

Some interesting data can be gleaned about salaries, or the interview process. But, again, it needs to be taken as statistics, not as honest detailed descriptions.

Re: The underground economy of Glassdoor reviews

#38

I once worked at a company that started getting a slew of bad Glassdoor reviews. The reviews were real; the company leadership had been making some bad choices and the reviews reflected it. So they sent out messages in the company chatroom, asking people to leave positive reviews.

I think we need something like a canary signal to mark reviews, posts, etc that you are forced to make, not expressing your opinion.

Something innocent-looking, like a double question mark, or a double exclamation.

Re: The underground economy of Glassdoor reviews

#39
post #19

Earlier quoted context omitted.

No one trusts these review companies actually. They simply exist to extort entities that get reviewed either to remove negative reviews or promote or even auto-post fake positive reviews. Yelp is a classic example that did this for years.

> No one trusts these review companies actually. Most people do trust them, but shouldn't.

Actually you are right, sorry. I was exaggerating but it is true that it is mostly the naive/average users of internet that do place any significant credibility in online reviews

Re: The underground economy of Glassdoor reviews

#40
post #34

Earlier quoted context omitted.

Fairly solvable with an actual identity/employment verification system, and that's not exactly an exotic idea.

For something like Glassdoor, the problem is you risk being fired if you identify yourself and the info leaks or is sold. Can you trust them not to sell it?

It would be great to be able to prove your employment without identifying yourself. In a company with 1000+ employees it would work especially well.

Too bad the employer would be an adversary here.

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