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Goodreads was the future of book reviews, then Amazon bought it

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Re: Goodreads was the future of book reviews, then Amazon bought it

#291

OMG... Did not know Amazon was the owner of Goodreads. There is practically no way you can buy a book online outside the Amazon ecosystem.

There are certainly ways, I switched to a Kobo reader instead of a Kindle and haven’t bought a book off Amazon in years.

Re: Goodreads was the future of book reviews, then Amazon bought it

#292
post #55

Earlier quoted context omitted.

> Why do you think that Amazon is concerned that a database is enough to threaten their business? Didn't the GP already answer the question you asked of them? >> It was a purely defensive move to prevent anyone else from acquiring or partnering with Goodreads, because their database of books and reviews could be used to instantly start competing with Amazon's book business. Amazon snuffed out that threat of competiti…

Weirdly I've rarely bought a book based on reviews on the selling site. I don't go to Amazon and browse for books, reading reviews. I go to Amazon when I've already determined from other sources which book(s) I want to buy. Maybe I'm in the minority.

Weirdly, I ONLY even look at books are best sellers. If I had to wade through books randomly, I'd rather not read a book at all.

Re: Goodreads was the future of book reviews, then Amazon bought it

#293

Eh, Goodreads has always suffered from the same problem that plagues every other review system which uses "score out of X" ranking. Humans just aren't very good at ranking things on a normal distribution, so you invariably end up with every item (books in this case) being ranked somewhere in the 3.5-4.5 range (since Goodreads is out of 5). For IMDB the rankings all hover around 8ish. When in reality the average book…

> Humans just aren't very good at ranking things on a normal distribution

Anecdotally this feels correct, the more common user rating distributions I see are an inverted bell curve - lots of 5's and 1's, not too many 3's.

But as far as the same problem that plagues every other review system goes, I would say the paid/fake reviews are the far bigger problem.

Re: Goodreads was the future of book reviews, then Amazon bought it

#294

Goodreads wasn't "the future of book reviews", it was a good review site that might have innovated great new things or might not have at all. But regardless, Amazon should never have been allowed to acquire it -- it was incredibly anti-competitive. Amazon never wanted to do anything with Goodreads at all -- as demonstrated by the fact that it hasn't done anything. It was a purely defensive move to prevent anyone else…

The outcome we got is probably in the middle, badness-wise. Better would be an independent Goodreads with incentives to find features that fight spam and such. But it's hard to imagine them being able to make much money doing that, and them going under would be worse. And honestly I'd MUCH rather have a Goodreads that Amazon does nothing with than a Goodreads that chased growth from VC money or PE or whatever to try…

Goodreads was a profitable business based on affiliate marketing links mostly to amazon. Amazon bought them to save money (basically the profit that GR was making). It didn’t just make sense from a protect our core business perspective it also made sense from a straight monetary perspective.

Re: Goodreads was the future of book reviews, then Amazon bought it

#295

Goodreads wasn't "the future of book reviews", it was a good review site that might have innovated great new things or might not have at all. But regardless, Amazon should never have been allowed to acquire it -- it was incredibly anti-competitive. Amazon never wanted to do anything with Goodreads at all -- as demonstrated by the fact that it hasn't done anything. It was a purely defensive move to prevent anyone else…

> It was a purely defensive move to prevent anyone else from acquiring or partnering with Goodreads

I think there's another angle you're missing here - Amazon wanted to stop paying so much in affiliate sales. At their size, they were easily taking in tens of millions a year from all the Amazon affiliate links.

Now Amazon own it, they don't have to pay that out.

Re: Goodreads was the future of book reviews, then Amazon bought it

#296

> But Goodreads allows any user, not just those who’ve received advance copies, to leave ratings months before books are released. Authors who’ve become targets of review-bombing campaigns say there’s little moderation or recourse to report the harassment. Writers dealing with stalkers have pointed to the same problem. "Problem": chicken-and-egg problem. Until it's actually published, there's little or no way for a r…

The thing is that it is a pretty easy to solve problem. Print advance copies with a QR code that contains a link to the publisher's site with a GUID in the params. The publisher would have a page, authenticated with the GUID, with authenticated links to private review pages. This allows for knowing the person had the advance copy. Just that line will kill 95% of review bombing. You can also use the publisher side to…

It's half-solved. I used a service to send out review copies, so I have a record of who downloaded from the email and who didn't. Which means the service does, and Amazon / Goodreads could easily use that.

Re: Goodreads was the future of book reviews, then Amazon bought it

#297

Goodreads wasn't "the future of book reviews", it was a good review site that might have innovated great new things or might not have at all. But regardless, Amazon should never have been allowed to acquire it -- it was incredibly anti-competitive. Amazon never wanted to do anything with Goodreads at all -- as demonstrated by the fact that it hasn't done anything. It was a purely defensive move to prevent anyone else…

Unfortunately that's exactly why so many startups get bought. Not to become part of the parent company's business, no, just not to become a competitor later. Would stronger (and enforced) anti trust laws be a solution? I believe businesses would just lie and say they are going to be part of the business but then just bury them anyway.

After the acquisition has there been any other startup trying to duplicate the value prop of GoodReads? What are the barriers to entry for them?

Re: Goodreads was the future of book reviews, then Amazon bought it

#298

Earlier quoted context omitted.

Seems like this is culturally different for some things. And corporations can influence too. I have a friend who has four restaurants in Tokyo, and I've been several times there. If you keep attention to the restaurant reviews in Google Maps, Japanese people is very hard. They'd go like "The food is great, incredible service, surprising flavors, very good experience, best Spanish food I've had in a long time..." and…

100% it's cultural. In the Netherlands, companies brag about a 7 or 8 out of ten as proof of their amazing customer service. When I lived in America, it seemed the consensus of anything under a 9 is killing puppies. Coincidentally, NPS is entirely based on this fact. 8+ is required for a "happy customer". 7 is given a little wiggle room to win them back and under 6 is a lost cause.

At my last employer they ran regular eNPS surveys using this 1-10 response scale where only 9 or 10 were considered positive. After much complaining from me that this was batshit crazy (I phrased this more appropriately at work), they finally switched to using just three possible responses. The question was something like "Would you recommend an acquaintance or friend with the appropriate skills to apply for a job at $Company?". The three responses were "No", "Maybe", and "Yes".

Re: Goodreads was the future of book reviews, then Amazon bought it

#299
post #297

Earlier quoted context omitted.

Unfortunately that's exactly why so many startups get bought. Not to become part of the parent company's business, no, just not to become a competitor later. Would stronger (and enforced) anti trust laws be a solution? I believe businesses would just lie and say they are going to be part of the business but then just bury them anyway.

After the acquisition has there been any other startup trying to duplicate the value prop of GoodReads? What are the barriers to entry for them?

Network effects, I assume? It would be hard to get everyone to move over without having some sort of draw, and I guess nobody had a successful enough idea for what that would be to get it to happen.
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