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Show HN: Streak.com - Do sales, support and bug tracking all inside Gmail

streak.com

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Re: Show HN: Streak.com - Do sales, support and bug tracking all inside Gmail

#81

Post by baltcode »

alooPotato wrote: post #16
tomblomfield wrote: post #12

This looks awesome - I'd love more information about how it works in a multi-user environment. For example, if 3 guys in my company do sales, how do we prevent everyone contacting the same leads?

We don't go into it much on the homepage but we think Streak really does well here. You can share a sales pipeline to specific people or to your entire domain and you can assign leads to different team members. There's a small demo of how sharing works at the end of the bug tracking demo video.

I can't see the bug tracking demo. Screen-shot : http://imgur.com/6cOhL

I am on Firefox on the Windoze.

Re: Show HN: Streak.com - Do sales, support and bug tracking all inside Gmail

#83

Post by pencilcode »

signed up, and been loving it! for now no slow downs of gmail. Is there any way to group boxes together? I created one box per client for some of my clients thinking i would put each issue in there and then figured out that i would have to create a box for each issue. so how do i group boxes, eg those belonging to the same project?

Re: Show HN: Streak.com - Do sales, support and bug tracking all inside Gmail

#86

Post by chrisfarms »

pencilcode wrote: post #83

signed up, and been loving it! for now no slow downs of gmail. Is there any way to group boxes together? I created one box per client for some of my clients thinking i would put each issue in there and then figured out that i would have to create a box for each issue. so how do i group boxes, eg those belonging to the same project?

Looks like you could create a Pipeline for each project, and then add the boxes to the project pipeline.

It would be nice if you could save a pipeline setup so you don't have to recreate the same stages every time you need a new project.

Re: Show HN: Streak.com - Do sales, support and bug tracking all inside Gmail

#87

Post by ChrisNorstrom »

andrewljohnson wrote: post #42

This is great timing! We just hired a customer support person this week, and we started using HelpScout.net, but we aren't finding that it's very polished. We're going to give Streak a shot, and hopefully give you some good feedback. P.S. You are missing a question mark on your home page: "Want to know where the customer is in the sales pipeline."

OH please tell us how it turns out. It's one thing for me to take a stroll through myself and another thing for someone with a running business to actually try it out with real data and clients and use cases. This looks simple, and I LOVE simple. I'd rather work with something simple and a few features than something complex with a lot of features. Features are useless if I'm afraid of them or have to educate myself to learn them.

Re: Show HN: Streak.com - Do sales, support and bug tracking all inside Gmail

#88

Post by chrisfarms »

This looks really useful, but some parts of a pipeline I might need external people (who are probably not using gmail) to action/move items along a pipeline.

It might be cool if you could generate a URL for a pipeline for someone so they can collaborate (change statuses/comment) without needing to use gmail. Although I haven't really thought of all the consequences of this.

Re: Show HN: Streak.com - Do sales, support and bug tracking all inside Gmail

#90

Post by ktr »

alooPotato wrote: post #44
PaulYoder wrote: post #32

Exactly what I was looking for! But please, please start charging for your product. I don't want this product to disappear in a year when you run out of funding and still don't have a sustainable business model.

Taking a quick poll here - how much would everyone be willing to pay for this?

I was just thinking this - I think $19 I probably wouldn't use it.
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