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The only acceptable rating to leave an Uber driver is 5 stars

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Re: The only acceptable rating to leave an Uber driver is 5 stars

#31

Post by JustBreath »

mydriasis wrote: post #11

Reading the article, I'm recalling the "Social Credit" episode of Black Mirror. My my, it seems to be coming true -- > Five stars is good. Everything else is bad. For riders, a couple bad ratings don’t mean that much, but for drivers they could be the difference between maintaining access to the app and being deactivated—gig-speak for being suspended or fired. I'm only being a _little_ dramatic. I swear.

The parallels are eerie.

> Sometimes, she gets worried about picking up passengers rated less than 4.8. Like a 4.79 is really low. I wonder, ‘Do I have to fear for my life with this person?’

Re: The only acceptable rating to leave an Uber driver is 5 stars

#33

Post by parpfish »

andsoitis wrote: post #2

Without thinking too deeply about the incentives and unintended consequences, it seems a better rating system would be "thumbs up" and "thumbs down", with the latter requiring some rationale (the text can be checked with AI to make sure it isn't just gibberish).

it would be even better if they stopped proactively pushing a rating prompt and defaulted to 'no rating' which means 'everything is fine'. provide the thumbs up/down in the app that people can use for the situations where it was noteworthy enough to go out of your way to register a vote.

and it might be better to drop the thumbs-up option as well. the rating ecosystems have evolved to a point where the stars aren't a bipolar rating scale from bad->acceptable->great but rather a unipolar scale from bad->acceptable. there's a good chance that the same would happen with thumbs up/down, so why not just jump to the inveitable endpoint of "ratings are only used to report adverse events"?

Re: The only acceptable rating to leave an Uber driver is 5 stars

#34

Post by wonderwonder »

Its similar to the option to tip being on everything now. Guy scans your soda at checkout, how much would you like to to tip? 20, 25 or 30%.

Oh tipped on the first order but forgot to add a cookie for your kid? Thats a second tip.

Everything requires some sort of rating or payment now. I have a guy that calls me once a week to update me on an order thats 2 months late. He asks me to rate him after every call. I hang up each time though, its like a 10 question survey, its crazy, takes longer than the update call.

Re: The only acceptable rating to leave an Uber driver is 5 stars

#35

Post by pclmulqdq »

tiahura wrote: post #20
jmclnx wrote: post #14

I have to disagree with this. In most cases I will say it is true. But as people here should know, people have had issues with Uber Drivers and I am sure there are scales of acceptable behavior. Not being a woman, I can see were some divers could somewhat hit (even unconsciously) upon some women. In many cases it is not be worthy of reporting, but I believe when that happens I would say a less than 5 should be select…

Flirting is normal and healthy. If you've been convinced otherwise, you've been misled.

But maybe you shouldn't flirt with your customers. Also maybe you should stop if you get a less-than-warm response when you say "hello."

Re: The only acceptable rating to leave an Uber driver is 5 stars

#36

Post by 4ggr0 »

tiahura wrote: post #20
jmclnx wrote: post #14

I have to disagree with this. In most cases I will say it is true. But as people here should know, people have had issues with Uber Drivers and I am sure there are scales of acceptable behavior. Not being a woman, I can see were some divers could somewhat hit (even unconsciously) upon some women. In many cases it is not be worthy of reporting, but I believe when that happens I would say a less than 5 should be select…

Flirting is normal and healthy. If you've been convinced otherwise, you've been misled.

it's a pretty toxic thing to flirt with someone while they're "trapped" in your car. Especially if the passenger thinks they have to be polite because of certain power dynamics.

of course people should be allowed to flirt with each other but from what I've heard from female friends - do it in a bar or public, leisurely places. Not inside of an Uber etc.'

And especially if the passenger also doesn't show any special interest.

YMMV I guess. And it's a touchy topic anyways, I know more guys than I expected who just don't think that cat-calling and "no is not an answer"-flirting is pretty messed up, most of the times. And proceed to call me a white-knight snowflake when I explain my viewpoint.

Re: The only acceptable rating to leave an Uber driver is 5 stars

#37

Post by School-Cotton »

tiahura wrote: post #20
jmclnx wrote: post #14

I have to disagree with this. In most cases I will say it is true. But as people here should know, people have had issues with Uber Drivers and I am sure there are scales of acceptable behavior. Not being a woman, I can see were some divers could somewhat hit (even unconsciously) upon some women. In many cases it is not be worthy of reporting, but I believe when that happens I would say a less than 5 should be select…

Flirting is normal and healthy. If you've been convinced otherwise, you've been misled.

Less so in situations where it's difficult or impossible for the other person to leave.

Re: The only acceptable rating to leave an Uber driver is 5 stars

#38

Post by Eisenstein »

willcipriano wrote: post #7

I went into a store this weekend, find my item walk up to the counter, the guy scans my item and I go to use my card, it prompts me to rate him out of 5 stars. What does a 1 star item scanning look like?

> What does a 1 star item scanning look like?

A self-checkout machine.

Re: The only acceptable rating to leave an Uber driver is 5 stars

#39

Post by Jamie9912 »

I just checked my rating and i'm a 4.62.

I have never had a problematic ride, i'm always waiting exactly where I summon the Uber to. Not once have I made an Uber wait for me. I sit in the back and don't say a word unless spoken to.. is that what i'm doing wrong?

Re: The only acceptable rating to leave an Uber driver is 5 stars

#40

Post by paulddraper »

ChildOfChaos wrote: post #13

A rating for Uber is silly. It's just a ride to get you to A to B, having a five star rating system is what creates a situation where leaving a 5 star review i the 'only acceptable rating' I think maybe it should just be a few simple questions that are yes or no, based on did the driver follow procedures, get you to your location, provide a suitable vehicle etc. Maybe these questions are randomised so you only get as…

> did the driver follow procedures, get you to your location, provide a suitable vehicle etc

That's what the stars are for.

> I think maybe it should just be a few simple questions

Many people don't have the patience for one question, and you're going to ask multiple?

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