The only acceptable rating to leave an Uber driver is 5 stars
oversharing.substack.com
The only acceptable rating to leave an Uber driver is 5 stars
1–10 of 119 posts
Re: The only acceptable rating to leave an Uber driver is 5 stars
#2Without thinking too deeply about the incentives and unintended consequences, it seems a better rating system would be "thumbs up" and "thumbs down", with the latter requiring some rationale (the text can be checked with AI to make sure it isn't just gibberish).
Re: The only acceptable rating to leave an Uber driver is 5 stars
#3The idea of a belief spectrum quantified from (0 or) 1 to 5, but because of perception around binary consequences (employed or unemployed), the ratings follow suit.
Re: The only acceptable rating to leave an Uber driver is 5 stars
#4[deleted]
Re: The only acceptable rating to leave an Uber driver is 5 stars
#5I don't use these services a lot, but I mostly just refuse to rate at all, don't want to participate. I don't know if there are any consequences to me of refusing to rate? I think all of the apps let you skip it if you insist.
Re: The only acceptable rating to leave an Uber driver is 5 stars
#6Good to know that I should have left the driver who crashed their car mid-trip and then charged us for the full trip a five-star rating.
Re: The only acceptable rating to leave an Uber driver is 5 stars
#7I went into a store this weekend, find my item walk up to the counter, the guy scans my item and I go to use my card, it prompts me to rate him out of 5 stars.
What does a 1 star item scanning look like?
Re: The only acceptable rating to leave an Uber driver is 5 stars
#8I often think that marketplace rating should work like this:
Every 3 rides, you get asked "Which one of the last 3 rides did you like the best?".
Then the driver you select gets 1 star. So an average driver would get 0.3 stars per ride. For display purposes, this can be normalized to whatever scale is most comfortable for users.
This should completely get rid of the problems with the popular "rate every seller right after the transaction" approach.
Re: The only acceptable rating to leave an Uber driver is 5 stars
#9Good to know that I should have left the driver who crashed their car mid-trip and then charged us for the full trip a five-star rating.
Your experience is obviously an insane outlier, not what the article is talking about, and more a matter for Uber support and/or the legal system.
Re: The only acceptable rating to leave an Uber driver is 5 stars
#10I went into a store this weekend, find my item walk up to the counter, the guy scans my item and I go to use my card, it prompts me to rate him out of 5 stars. What does a 1 star item scanning look like?
Guy refuses to scan barcode, and manually keys the item; incorrectly, and refuses to fix it?