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Android’s emergency call shortcut is flooding dispatchers with false calls

arstechnica.com

191–200 of 201 posts

Re: Android’s emergency call shortcut is flooding dispatchers with false calls

#191

I dropped my Pixel in water and since it had previously cracked, it had lost the waterproofing. The water apparently shorted the power button and the screen. That was a fun night when the dead phone woke up and started dialling 112 repeatedly and there was nothing I could do short of smashing the damn thing with a hammer to stop it. Every electronic device needs to have a physical disconnect for the power supply. It…

Just put it in a Faraday cage. Problem solved.

Or a biscuit tin.

Re: Android’s emergency call shortcut is flooding dispatchers with false calls

#192
post #35

Earlier quoted context omitted.

I have the same thing, I tried to disable all functions of my Pixel 4 that would do that. It amazes me that the simplest thing is not done here: if proximity sensor senses your screen is covered - do not enable the screen ever. When I'm jogging my phone sometimes sends texts, runs apps etc, same when I have phone in my pocket. Why don't they use proximity sensor?

Samsung devices appear to use the camera and/or the proximity sensor to display a "Your phone appears to be in a dark place, slide to unlock". Unfortunately it seems easy to unlock that as well. The biggest problems I have with this are related to the "raise to wake" and "tap to wake" features that seem to be enabled by default on all the phones I've tried including iOS devices. I think on Pixel it was called "pick u…

Yes my A52s regularly unlocks in my pocket and starts beeping DTMF tones :(

And I'm sure I didn't push the power button because it's quite hard to press in the case I'm using (Spigen tough armor)

Re: Android’s emergency call shortcut is flooding dispatchers with false calls

#193
post #15

iPhones have exactly the same feature, activated in almost the same way, except that it requires one fewer interactions with the device to trigger, and yet, there's no reporting about this happening too much with iPhones, nor was there any when the feature came out a few years ago. Additionally, this doesn't seem to have been a problem when it rolled out on Pixel devices a year and a half ago, Pixels are certainly co…

Seems obvious to me: Power is opposite Volume on Samsung Android phones, but not on Pixel. Easy to hit both buttons at once, and iPhone may do something special to detect that. My Blackberry Android phone is the same, I remember having to train myself not to hit power when I first got it because my previous phone wasn't like this.

On my recent Samsung smartphone, the power button is below the volume buttons, on the same side of the device.

Re: Android’s emergency call shortcut is flooding dispatchers with false calls

#195
post #173

I dropped my Pixel in water and since it had previously cracked, it had lost the waterproofing. The water apparently shorted the power button and the screen. That was a fun night when the dead phone woke up and started dialling 112 repeatedly and there was nothing I could do short of smashing the damn thing with a hammer to stop it. Every electronic device needs to have a physical disconnect for the power supply. It…

I had a similar issue - the glass on the back of my Pixel (5 I think?) cracked right by the power button, and it seemed to be kind of OK but I got a new phone anyway, but left the old one in my glove box of my car where I used it for the bluetooth entry to the parking garage at work (and because re-enrolling was a pain). It didn't have the sim setup or wifi enabled so didn't think much of it. This worked fine for a f…

In Germany it is not possible to call emergency without an active SIM (if it is PIN protected, the PIN has to be entered before). This has been deliberately disabled since February 2009 because there were too many anonymous calls for fun or (how idiotic!) to test if a secondhand phone still works.

Re: Android’s emergency call shortcut is flooding dispatchers with false calls

#196
In case anyone else finds this helpful: I found my phone was still making the occasional pocket dial emergency call even after disabling the five power button press shortcut. A combination of features and scenarios led to the calls: using fingerprint login - which if you swipe and decide to use a manual login entry reveals an emergency call button. Double tap screen to wake, is the feature that turns the screen on in your pocket. Disabling this has ended all accidental emergency calls thus far for me.

Re: Android’s emergency call shortcut is flooding dispatchers with false calls

#197
post #25

Earlier quoted context omitted.

> but something with fingerprint or face recognition or lock screen quick actions behaves poorly Maybe I'm not crazy. Twice in the past couple weeks, my phone has seemingly unlocked itself in my pocket and I suspected it was to do with moisture/sweat, but dismissed it as unlikely. In the first instance, it emergency dialed. I had just hung up the phone and put it away, so I thought I hadn't secured it. In the second…

After an accidental emergency call, discovered the cause of this was the "tap to turn on screen" feature -- and my leg was tapping it through my pocket. (On my phone, there was no way to remove the emergency call button on the lock screen.)

Thank you! That explains the strange wakeups I get on the phone when I put it my pocket. Every time I think I am crazy “I remember turning the screen off” but then I get it out later and it is on and has the camera app active.

Re: Android’s emergency call shortcut is flooding dispatchers with false calls

#198
post #43
post #11

Possibly related: I've noticed that when I'm in humid weather and I stick my phone into a damp pocket, it basically monkey-tests until I pull it back out again. Flashlight might be on, string of gibberish might be queued up on a text message, etc. I'm normally really good about locking the screen when I'm done, but something with fingerprint or face recognition or lock screen quick actions behaves poorly.

Don't believe it's only a phone thing. My Lenovo Thinkpad touchpad goes crazy as soon as my fingers are humid, be it from hand washing or sweating (hello, summertime). For some reason it will jump wildly around and also keep a mousedown event like forever then nothing will help: wiping it dry or crazy tapping or anything. Reboot it and it will work again - until the next wet touch.

I've had the exact same experience with my last two touchpads - including the reboot requirement to fix. Even disabling and reenabling the touchpad after cleaning it doesn't always solve the issue.

Re: Android’s emergency call shortcut is flooding dispatchers with false calls

#199

Earlier quoted context omitted.

Do I need to turn on the microwave with the phone inside it? This is an honest question because I don't know anything about microwave signals (I could google/research), but my instinct tells me I probably shouldn't turn on the microwave with the phone inside it, though I don't know for sure what will happen (explode?)

No, a Faraday cage does not require power (just grounding).

Why would it need grounding? Are you thinking of static electricity?

Re: Android’s emergency call shortcut is flooding dispatchers with false calls

#200

Earlier quoted context omitted.

You’re describing removing the rear glass (and it takes 30mins, tops, I’ve done it). Something that’s not covered by the EU legislation I might add. It literally says the following about removing the battery (emphasis mine) > Unfasten the battery connector cover screws and… > remove the single 1.0 mm-long screw securing the charging coil connector cover After that it’s just two easy to remove adhesive pull tabs to ge…

> “A portable battery should be considered to be removable by the end-user when it can be removed with the use of commercially available tools and without requiring the use of specialised tools, unless they are provided free of charge, or proprietary tools, thermal energy or solvents to disassemble it.” https://www.theverge.com/2023/6/24/23771064/european-union-b... If you need to use a heater to get access to the ba…

possibly, yes, it’s certainly an argument that could be made in court. However the battery itself can be removed without those. It’s the rear glass that can’t (currently, who knows in 4 years).

Sounds hair splitting I know, but court cases are won & lost on less.

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