I'm normally really good about locking the screen when I'm done, but something with fingerprint or face recognition or lock screen quick actions behaves poorly.
Android’s emergency call shortcut is flooding dispatchers with false calls
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Re: Android’s emergency call shortcut is flooding dispatchers with false calls
#12Additionally, this doesn't seem to have been a problem when it rolled out on Pixel devices a year and a half ago, Pixels are certainly common enough for that to become a known issue.
Why is Android different? Why are third party Android devices seemingly so different?
Re: Android’s emergency call shortcut is flooding dispatchers with false calls
#13I saw this happen to someone recently. Their phone was having other issues, so we were trying to reboot it, and Google changed which buttons you have to push to turn your phone off. You used to be able to just press the one button to turn the phone off, but now you have to press 2. So I think people might be pressing the power button a bunch of time now because they're trying to turn their phone off and don't realize…
Wait, Google is A/B testing the emergency dial? What the hell is wrong with these people? We are humans, not a data science project.
Re: Android’s emergency call shortcut is flooding dispatchers with false calls
#14I saw this happen to someone recently. Their phone was having other issues, so we were trying to reboot it, and Google changed which buttons you have to push to turn your phone off. You used to be able to just press the one button to turn the phone off, but now you have to press 2. So I think people might be pressing the power button a bunch of time now because they're trying to turn their phone off and don't realize…
Wait, Google is A/B testing the emergency dial? What the hell is wrong with these people? We are humans, not a data science project.
Re: Android’s emergency call shortcut is flooding dispatchers with false calls
#15iPhones have exactly the same feature, activated in almost the same way, except that it requires one fewer interactions with the device to trigger, and yet, there's no reporting about this happening too much with iPhones, nor was there any when the feature came out a few years ago. Additionally, this doesn't seem to have been a problem when it rolled out on Pixel devices a year and a half ago, Pixels are certainly co…
My Blackberry Android phone is the same, I remember having to train myself not to hit power when I first got it because my previous phone wasn't like this.
Re: Android’s emergency call shortcut is flooding dispatchers with false calls
#16the first time I cancelled the call, they called back and I explained.
second time, I stayed on the line to explain, which they appreciated. this time I turned the feature off.
third time was on a new phone and hadn't disabled it...
I don't remember if iphone switch the volume button side between generations, but on Android it's not consistent model to model..
it's a great idea for sure, but it's easy to do accidentally if you confuse volume for power.
Re: Android’s emergency call shortcut is flooding dispatchers with false calls
#17My worst pet peeve is seeing someone put a phone in their pocket with the screen still on. So the first thing I do on any phone is make sure that when I turn it off, it remains off, until a call or until I turn it back on. This is common sense to me, but unfortunately most people use default settings.
Re: Android’s emergency call shortcut is flooding dispatchers with false calls
#18Re: Android’s emergency call shortcut is flooding dispatchers with false calls
#19This puts them in the difficult position of changing up how emergency calls are made -- so anyone who might see this as a necessary feature will have to relearn their emergency button.
I'm somewhat curious what the data is on how many people use the "emergency call from locked screen" feature. Devices that detect crashes and such are a god send for safety. Being able to use the phone from locked state feels not nearly as useful. Granted, this all became way worse with touch. I wouldn't be surprised if larger phones make it worse, too. I have loved my flip's ability to "close" and render this a non-…
Re: Android’s emergency call shortcut is flooding dispatchers with false calls
#20Earlier quoted context omitted.
Wait, Google is A/B testing the emergency dial? What the hell is wrong with these people? We are humans, not a data science project.
Man, I hope the medical field doesn't adopt your viewpoint.