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Balsamiq hits $100,000 in revenue

balsamiq.com

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Re: Balsamiq hits $100,000 in revenue

#14
post #2

Regarding "what if you get hit by a bus" question from potential "big license buyer", you could offer to put the source code in escrow so that they can have it if something goes very wrong. Comunque, congratulazioni:-)

I had this discussion with a (huge) US corporation, and they weren't interested in escrow, saying it was too complex. They wanted source code; and I had the impression that with appropriate license restrictions (i.e. they couldn't sell/distribute it) it wouldn't be a problem (actually, having source would help them give me bug reports).

A secondary reason (or perhaps the true one?) was a sense of reassurance that the source code really did belong to me (not violating anyone else's IP).

They offered 3 times my top license price, straight up. They arranged an international conference call with their IT VP, and two tech guys with me. I think they would have gone much higher. I didn't actually go with this, because I just felt uncomfortable about it.

My opinion: (1). Big US corporations are amazingly terrified of litigation, therefore you can trust a negotiated license; (2). Big US corporations will happily pay much more than you can realistically imagine your product is worth. The inconceivably rich corporations are not like you and me, they evaluate on a different scale, with different values.

Re: Balsamiq hits $100,000 in revenue

#15
I think its bold of you to post these financials about your venture, none the less I really appreciate them. It really gives a good understanding on how one can be optimistic about selling a software as service. Cheers, and good luck.

Re: Balsamiq hits $100,000 in revenue

#16

It's been excellent to follow Balsamiq's progress and I'm stunned by the progress he's made. Congrats and here's hoping for the best for you. Just remember, don't overdo it. $100,000 isn't much in the grand scheme of things, so keep pinching those pennies!

yeah I think he is starting to miss the point, since he is starting to think of himself as a small business and not a start up. $100K on the startup scale is nothing

Re: Balsamiq hits $100,000 in revenue

#17
One thing I would like to mention is. You want to be very careful because of you success others might/will want to copy it. You want to prepare your self strategically with a roadmap keeping in mind potential and hypothetical copy-cats/clones and how you can stay ahead of them. I would say companies like Zoho and other online suites would really want to add a service like this to their product mix. So stay sharp :)

Re: Balsamiq hits $100,000 in revenue

#18
Single founder + non-startup hub + non-web2.0-buzzworthy product == everything you're told not to do.

I've said this before, but the biggest takeaway from the balsamiq story seems to be: put your head down and focus on making a great product, everything else will follow.

Re: Balsamiq hits $100,000 in revenue

#19
post #16

It's been excellent to follow Balsamiq's progress and I'm stunned by the progress he's made. Congrats and here's hoping for the best for you. Just remember, don't overdo it. $100,000 isn't much in the grand scheme of things, so keep pinching those pennies!

yeah I think he is starting to miss the point, since he is starting to think of himself as a small business and not a start up. $100K on the startup scale is nothing

Not nothing, but not sitting on doves. This use of polarization does not add much. It now appears that his startup is now a lifestyle business, a shift worth congratulating and celebrating. Celebrate each success, and when the party is over, dust off your shoulders and get back to work. But you have to make sure to celebrate, for the sake of your own motivation. (Well, you may not need to, but in general, "one" should.)

Re: Balsamiq hits $100,000 in revenue

#20
post #14
post #2

Regarding "what if you get hit by a bus" question from potential "big license buyer", you could offer to put the source code in escrow so that they can have it if something goes very wrong. Comunque, congratulazioni:-)

I had this discussion with a (huge) US corporation, and they weren't interested in escrow, saying it was too complex. They wanted source code; and I had the impression that with appropriate license restrictions (i.e. they couldn't sell/distribute it) it wouldn't be a problem (actually, having source would help them give me bug reports). A secondary reason (or perhaps the true one?) was a sense of reassurance that the…

Personally, I feel that we worry way too much about keeping our source code top-secret. One reason people think source code is valuable is because "the resulting product is valuable, so therefore the source code is even more valuable, right?" ... well, no. The product is valuable because of the thousands of small decisions you made as you were developing the product. The source code is just the manifestation of those decisions. In other words, the product is valuable because of its design, not because of the source code that describes that design. Just because someone has access to a product's source code doesn't mean they can make valuable decisions about it. And if they can't do that, then they can't "steal" your hard work by building on top of it and selling it. They just don't have the domain experience to do that. Plus, they would always be slightly behind you in terms of development, because you're constantly adding new features and fixing bugs.

I'm actually toying with the idea of shipping the source code to my first game when I release it. The game will be pretty large-scale (it's 3D, as just one example) so the game engine's source code could potentially be very valuable. However, I feel that I shouldn't necessarily keep it closed-source, because the profits from actually selling the game would far outweigh profits from licensing the engine, so it wouldn't be tactically wise to spend time on trying to license the code. Therefore, the closed-source model doesn't really provide a competitive advantage, so why not open-source it?

A potential problem with "open source on launch" is that someone could immediately clone the product and sell it for less. Except they can't. In the case of my game, I'm going to copyright all of the art assets and other game data. To clone the game, they would need to copy and redistribute that game data, which is illegal, which means I could sue them and shut them down. It would be an annoyance, but it doesn't make sense for them to do that anyway, so I doubt many people will try.

Also, piracy isn't a problem for the "open source on launch" model. In the case of desktop products, releasing the source code would allow pirates to easily circumvent any copy protection embedded in your code. But the thing is, it's easy to crack a closed-source program's copy protection anyway. It won't cause additional people to pirate your desktop product. And if your product is server-side, then by definition it can't be pirated.

Lastly, consider this. If it's harmful to open source a propriety application, then there should be examples which support that conclusion. However, can you find just one example of a company that failed or was harmed because they open-sourced their application? Id Software has released the source code to many of their games (Doom, Quake 1, 2, and 3, etc). Quake 3 generated over a billion dollars in revenue, and yet its source code is free to all. And it's very unlikely that Id was hurt by that decision.

It seems like source code protection is one of those logical fallacies that's easy for most people to believe, as long as they don't think about it too much. (Like "the world seems flat, so therefore it must be flat".)

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