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Mechanical Turk Stations for the Urban Poor

chrismaury.com

61–70 of 160 posts

Re: Mechanical Turk Stations for the Urban Poor

#61

I've been sitting here for 10 minutes or so trying to find the right way to critique not just the article, but also the tone of the discussions here. I think the best thing that I can say is that this experiment flies in the face of everything that pg, Steve Blank and the other leaders of Lean Startup methodology are teaching. If the customer here is a member of the "urban poor" (or what some commenters have decided…

> ... then I'd suggest that we start with some customer research. Do the jobless urban poor want to stand at a terminal in the street and perform menial tasks for spare change?

In SV it's very popular to assume that people are poor because they don't want to work. To the question of what poor people would want to do, the answer is very often "who cares what they want, they're poor!" It's not this blatant -- often it's couched in statements like the ones you see here that assume that people have chosen poverty -- but that's the basic sentiment.

> Buying into this concept as a way to solve urban poverty is no different than some Marketing VP sitting in her 50th floor corner office...

Well, this is at least consistent. If you think that people have merely chosen to be poor, then you simply need to persuade them to make a different choice.

If one acknowledges that they don't know much about the lives of poor people, they should do what they would with any other domain where they lack experience -- find a domain expert. IMO, the best way to start would be to find those members of the urban poor demographic who have the intelligence and the motivation, but not the skills, to solve their own problems. Then, you can help them solve those problems.

Re: Mechanical Turk Stations for the Urban Poor

#62
post #20

Earlier quoted context omitted.

I understand what you're saying; but the problem here is that 1 state raised the minimum wage. Naturally, jobs will flow to the neighboring states. But what if the Federal minimum wage was raised? You do understand the point I'm trying to make: that there should be _some_ _significant_ economic incentive for people to get off welfare and on to work! Right now the incentive is minimal at best. So how do you create the…

You can either take away welfare benefits; or you can give much more rewards for working. A third, mostly unexplored option, is to reduce the status/luxuries of people accepting welfare. I.e., instead of receiving housing vouchers and money to buy food/clothing, they could receive dormitory rooms (no TV or XBox), healthy dormitory meals and government issued grey jumpsuits. Under such a system, there would be a signi…

This sounds eerily like the current Republican platform. Abuse of the welfare system has been explored in the past and found to be a tiny minority of all people receiving it. Let's not punish those people who use the system correctly on account of those that don't, hm?

Re: Mechanical Turk Stations for the Urban Poor

#63
post #46

OMG! You guys! Aside from a few, most comments here are discussing how to actually do this efficiently. I think this might be forgivable as I assume many of you are quite young, but are you really suggesting exploiting poor populations for menial work w/o social benefits, without dignity, suggesting they walk into some booth, put in a few hours of work without even the physical presence of co-workers and bosses that…

You are being downvoted because most people on Hacker News disagree with you. Also, because your tone may be perceived as slightly hysterical. I doubt young age of commenters is the reason for their stance and for many intentions are as good as they pay. Crucially, most people here imagine themselves as (future) bosses and do not empathize with the poor operating mechanical turks. Also consider that many here unconsc…

I hope you are wrong about this. And my tone is more than slightly hysterical - I am downright panicking. If Ayn-Randian ideology has taken over the hearts of young Silicon Valley startup entrepreneurs, and if that is the current way of thinking in Northern California of all places, then we've got a problem.

But I think you're wrong. I think what we're reading here is not a heartfelt, confident business or social ideology, but a hacker's frame of mind. A hacker mostly thinks about how to do things well. Sometimes he thinks about what to do. Only rarely does he consider the question of why, in the grand scheme of things. Very few hackers consider the social ramifications of technology, and when they do, it's usually very short-term.

Re: Mechanical Turk Stations for the Urban Poor

#64
post #44

Earlier quoted context omitted.

But every store in that business would see their labor costs rise proportionately, so the net effect would be zero. If Walgreens' costs go up by 5%, so will Rite Aid's, CVS's, etc. Stores will just pass on the costs to the consumers. Plus, the labor cost of stores like Walgreens are very small compared to the merchandise costs. And the high-paying jobs (Pharmacists, etc.) would not be affected anyways, since you're j…

> Stores will just pass on the costs to the consumers. Which just eats up the increase in minimum wage.

To some extent, yes - but to what extent? Surely not entirely.

Does anybody have numbers on this sort of thing? Because if we just assume the cost is passed on to {all consumers}, much of it would be eaten up by non-minimum wage-earners, the majority of the workforce (and thus the majority of consumers).

And much of those costs may also be passed on to products that aren't generally bought by minimum-wage earners, too.

Re: Mechanical Turk Stations for the Urban Poor

#65
post #56
post #50

Earlier quoted context omitted.

Pretty sure every libertarian (I am not one), regardless of age, would disagree with you. If people are willing to do the work for a given wage, the free market should be able to pay them (or so Libertarians believe).

There's a market for everything: human organs; hit-jobs. But you know what, I'm not even arguing the merits of the free market. I'm simply amazed at the fact that most comments here simply discuss the efficiency of the process, as if this were an algorithm or a development methodology, rather than something involving real living people, and not any people, but the weakest in society. I'd like to suggest that instead…

Libertarianism would say that hit-jobs (and stolen organs) involve coercion. That is, it's not "2 consenting adults", but rather a market for doing harm on to other people and creating a "externality effect" of harm. This is similar to dumping pollutants into our air or oceans. Yes it might appear "free", but it actually does harm to 3rd parties.

In fact, I think the market for human organs is an interesting analog. Personally, I think that introducing free-market principles into organ exchange would be beneficial to all! The notion of paying someone to agree to donate their organs at the end of their life benefits all of society (see wikipedia article http://en.wikipedia.org/wiki/Organ_donation): LIVES are saved with the greater availability of organs, and the life of the donor is improved with access to money that he/she would otherwise not have. This is not a zero-sum game in which one person must lose for another to win. A principal of economics is that through commerce/trade/exchange we both prosper! Both sides want what the other side is giving them more than what they have to give up. ie the donor wants money more than organs, and the recipient wants organs more than money. Both sides win!

I have absolutely no problem with compensating organ donors for actually helping other humans and improving society through their generous donation.

Likewise, if 2 consenting adults want to engage in a relationship in which 1 works for an agreed upon wage, and the other provides that work, I see no reason to intervene in that arrangement. As long as each party is aware of the risks and the full terms of the deal are openly on the table (ie if doing this work could be deleterious to worker for some reason and that information is not disclosed) then people should be free to engage in their course of business.

Re: Mechanical Turk Stations for the Urban Poor

#66
post #4

What this article is effectively advocating, but can't or won't say outright, is that America needs the ability to pay people less than the minimum wage. Someone working all day at mechanical turk, is likely to fall below the federal minimum wage rate in terms of what they're pulling down per hour. Is it ok for companies to utilize mass scale labor at what becomes in reality a sub minimum wage rate? Particularly if m…

I was under the impression that "by the piece work" was currently not subject to the minimum wage. For example, if you pay someone $1 per apple that they pick, you aren't required to pay them a minimum amount per hour. Is there anyone familiar with labor law who can provide some perspective?

Re: Mechanical Turk Stations for the Urban Poor

#67
I like how everyone's discussing the right and wrong of it, weather it would work or not. A true entreprenuer would ignore all that and just try it anyway. We can talk about this till the world ends but at the end of the day, people much smarter than us have made predictions in all sorts of industries and been outsmarted by 2 guys in a garage who tried something crazy that should not have worked.

I say go for it.

Re: Mechanical Turk Stations for the Urban Poor

#68
post #4

What this article is effectively advocating, but can't or won't say outright, is that America needs the ability to pay people less than the minimum wage. Someone working all day at mechanical turk, is likely to fall below the federal minimum wage rate in terms of what they're pulling down per hour. Is it ok for companies to utilize mass scale labor at what becomes in reality a sub minimum wage rate? Particularly if m…

Minimum wage laws destroy jobs and reduce overall welfare; they should be repealed rather than extended to novel business arrangements.

Minimum wages are implemented with noble motivations, but are based on a broken mental model, where the edict alone can lift everyone who would have made less up to the new statutory minimum.

In fact, many of the people who would be employed at lower wages aren't (yet) productive enough to justify a higher wage. An employer will pick a mix other adaptations rather than simply 'the same number of employees at a higher cost' once the wage floor is enforced. (These might include shorter opening hours, more automation, a few higher-paid workers replacing many lower-paid workers, longer waiting lines, less customer service, less attention to cleaning/inventory, and outsourcing work to other lower-cost entities or countries.)

These dynamic adaptations leave a few people bumped up to the higher minimum, but more left completely unemployed, idle and dependent on other social assistance. They're not building work habits or a work history that would put them on the path to much higher wages.

Even if we wanted, as a society, to ensure a certain minimum wage, why would we make the responsibility for paying it fall solely on those particular companies and industries that can best utilize inexperienced and low-skilled labor? Their manufacturing and simple services fill a important role, in the goods they provide and the meaningful productive work they offer those without other skills. By making them and them alone face this costly extra non-market constraint on hiring, they become disadvantaged and shrink, relative to other sectors and overseas competitors.

It would be like deciding "every low-income family requires a computer", but rather than buying it out of common public funds, making it a legal requirement for just the domestic computer industry to provide free computers, out of their own revenues. Would that properly value the exact thing you want to happen – more computer production – or impair it by making it less profitable than other uses of the same talent/capital? The same goes with employment opportunities for the low-skilled. The minimum wage has been thinning such domestic opportunities out, for decades, rather than expanding them. Intended to reduce income disparities, it's increasing them.

Re: Mechanical Turk Stations for the Urban Poor

#69
post #56

Earlier quoted context omitted.

There's a market for everything: human organs; hit-jobs. But you know what, I'm not even arguing the merits of the free market. I'm simply amazed at the fact that most comments here simply discuss the efficiency of the process, as if this were an algorithm or a development methodology, rather than something involving real living people, and not any people, but the weakest in society. I'd like to suggest that instead…

Libertarianism would say that hit-jobs (and stolen organs) involve coercion. That is, it's not "2 consenting adults", but rather a market for doing harm on to other people and creating a "externality effect" of harm. This is similar to dumping pollutants into our air or oceans. Yes it might appear "free", but it actually does harm to 3rd parties. In fact, I think the market for human organs is an interesting analog.…

Well, I think that the problem with what you're saying is the definition of "consent". Suppose there existed a part of society that was born to people of means, or at least - connections. Then, suppose there was another part that was born to generations of neglect, and even abuse by the other part (I think that in the US, abuse had taken some extreme forms at various times in history). Now, I'm not so sure that a person coming from the disadvantaged part of society can actually give his free "consent" to sell a kidney to someone coming from the well-connected part. Sure, both side may want what the other side offers, but I doubt the freedom of such a decision. There are many forms of coercion - some of them very subtle yet very powerful.

EDIT: Though, again, my main complaint isn't about one opinion or another regarding this issue, but about the lack of discussion of what is, in-fact, the real issue here. Instead, I see commenters suggesting ways to deal with vandalism or "crap data". To me it sounds like discussing the (efficient) mechanics of, well, I don't want to give extreme historical analogies here which do not apply, but the point is that people are quick to suggest ways for improving a process before giving serious, and I mean serious, thought to the question of whether this process should exist in the first place, and what could its effect be on the minds and souls of the people its targeting.

Re: Mechanical Turk Stations for the Urban Poor

#70
post #5
post #3

Earlier quoted context omitted.

Yea, broken machines or people getting mugged right after cashing out are both concerns. But the people who would benefit most from something like this would be least likely to have a bank account.

Tons of businesses cash checks without a bank account. Another concern is kiosk hacking: http://www.youtube.com/watch?v=DSu8z3vrfcY

The kiosks actually coming up missing would be a bigger concern than hacking.
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