Earlier quoted context omitted.
I worked for Squarespace 2010-2012 and the focus from management was mainly on keeping customers happy. It's not like it's ad focused and there's a need to extract maximum value from the userbase. It's possible that's changed in the last decade but Anthony (CEO) was really into having a premium product and a quick glance at the about page shows that most of the senior leadership hasn't changed so I don't see why they…
I appreciate they don't have a dozen stupid upsells on domains like GoDaddy. But $20 a year is a straight ripoff.
"I just want a non-scummy registrar that doesn't try and upsell me, has support when I need it, and generally isn't shit."
"Why is this non-shitty registrar $20/yr instead of $10/yr like everyone else! Hell, I can go to Joe's Discount Domain Emporium and get this for _$8_!"
I guess I'd just really like to know, for the people that are looking at it like this... how many domains y'all buying? Because I have to assume it's "lots and lots" or else I don't know how to make sense of any of this.
The $10 difference literally couldn't get me a Big Mac meal these days. Maybe I'm just the super-privileged class to be able to afford an extra 83 cents a month, but I happily pay more for my domains to buy from non-scummy companies.