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Gov. DeSantis signs bill banning most direct-to-consumer auto sales

floridapolitics.com

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Re: Gov. DeSantis signs bill banning most direct-to-consumer auto sales

#17
> The attempt by auto manufacturers to cut out the dealer would only result in higher prices and less customer service to the public,” he said. “The new car dealer is the customer’s advocate when it comes to warranty work and service on a manufacturer’s product, and this bill will protect that

So this is the reason given in the article, but what are good reasons, if any, to prevent direct-to-customer sales? I haven't bought a new car yet, but seems like every anecdotal story I get of people buying cars is always that their dealership tried to push every useless feature or additional warranty that they could.

Same goes for maintenance, I have had many more terrible experiences with dealerships than local garages as the former tends to have a more captive customer base whereas the local garage is incentivized to actually keep you satisfied or you'll just go elsewhere.

Re: Gov. DeSantis signs bill banning most direct-to-consumer auto sales

#19
post #17

> The attempt by auto manufacturers to cut out the dealer would only result in higher prices and less customer service to the public,” he said. “The new car dealer is the customer’s advocate when it comes to warranty work and service on a manufacturer’s product, and this bill will protect that So this is the reason given in the article, but what are good reasons, if any, to prevent direct-to-customer sales? I haven't…

I'm trying to understand it the same. How is this different to them saying "you have to buy airline tickets via a travel-agent?", or "you cannot buy from Intel, only eBuyer?".

Re: Gov. DeSantis signs bill banning most direct-to-consumer auto sales

#20
post #17

> The attempt by auto manufacturers to cut out the dealer would only result in higher prices and less customer service to the public,” he said. “The new car dealer is the customer’s advocate when it comes to warranty work and service on a manufacturer’s product, and this bill will protect that So this is the reason given in the article, but what are good reasons, if any, to prevent direct-to-customer sales? I haven't…

Last time I bought a car, I called around until I found a good deal then I went there and talked to them to get the actual number. Then I called the other dealers I'd spoken with and asked if they could beat that deal. I spent 8 hours going back and forth, but got my car for 20% off MSRP. I couldn't have done that if I'd been dealing directly with Ford.
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